zExtras Mobile 1.8.8 on Zimbra 7.1.2 iPhone 3 ios6/4S ios7 not synching contacts

[tgx]

No idea where to begin troubleshooting Zextras, particularly Zextras Mobile.
Synching is not working with contacts at all. Are there certain ports required
to be available for synch to work?

[d0s0n]

Hi tgx,

I have two advices for you, first of all, please update Zextras Suite to the latest version (1.8.12). Then, if the problem persists, take a look to our wiki, we have a guide "How_to_report_a_ZeXtras_Suite_issue" with a section dedicated to ZxMobile module.

As last note, the ActiveSync protocol uses only port 443/https (or 80/http if you don't use SSL), so if you have configured your device correctly all contacts should be synced as well as mail or calendars.

Have a nice week-end

D0s0n