Problems Synchronizing ZXMobile with Blackberry Q10 - Page 2
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Thread: Problems Synchronizing ZXMobile with Blackberry Q10

  1. #11
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Apr 2011
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    2,342
    Hello Marnelle!

    We've just started investigating a clientside issue that seems to prevent BB10 devices to properly sync.

    Before trying the "trial and error" process I suggested in my last post, could you please remove the account from the device, enable the EAS14Beta for the user, create the account again on the device and verify if this fixes the issue?

    Have a nice day,
    Cine
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  2. #12
    Junior Member
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    Nov 2014
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    Waterloo, ON, Canada
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    Has progress been made with the issues surrounding intermittent sync issues with BB10 devices?

  3. #13
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
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    2,342
    Hello kmg7513,
    welcome to the forums!

    BB10 sync - along with the whole ZxMobile synchronization engine - has been greatly improved since this thread was opened

    Unfortunately we still get occasional reports of issues related to the EAS implementation of BB10, but the main issues have been fixed in the latest BB10 updates. On top of this, all known ZxMobile bugs related to this platform have been fixed and some server-side workarounds have been added aswell, so my suggestion would be to update both ZeXtras Suite and your device's OS to the very latest release and give it a try...

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

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    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
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