Problems Synchronizing ZXMobile with Blackberry Q10

[Cine]

Hello Marnelle!

We've just started investigating a clientside issue that seems to prevent BB10 devices to properly sync.

Before trying the "trial and error" process I suggested in my last post, could you please remove the account from the device, enable the EAS14Beta for the user, create the account again on the device and verify if this fixes the issue?

Have a nice day,
Cine
the ZeXtras Team

[kmg7513]

Has progress been made with the issues surrounding intermittent sync issues with BB10 devices?

[Cine]

Hello kmg7513,
welcome to the forums!

BB10 sync - along with the whole ZxMobile synchronization engine - has been greatly improved since this thread was opened

Unfortunately we still get occasional reports of issues related to the EAS implementation of BB10, but the main issues have been fixed in the latest BB10 updates. On top of this, all known ZxMobile bugs related to this platform have been fixed and some server-side workarounds have been added aswell, so my suggestion would be to update both ZeXtras Suite and your device's OS to the very latest release and give it a try...

Have a nice day,
Cine
the ZeXtras Team