Hello Marnelle!
We've just started investigating a clientside issue that seems to prevent BB10 devices to properly sync.
Before trying the "trial and error" process I suggested in my last post, could you please remove the account from the device, enable the EAS14Beta for the user, create the account again on the device and verify if this fixes the issue?
Have a nice day,
Cine
the ZeXtras Team
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