Device-to-server sync issues with Android device
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Thread: Device-to-server sync issues with Android device

  1. #1
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    Device-to-server sync issues with Android device

    I seem to be having the same problem described earlier in this thread. Updates in Zimbra Calendar get pushed to Android phone with no problem but it does not seem to work from Android phone to Zimbra Calendar. I have tried manually synching from the phone and it does not work either. I'm not sure what to try next. Any suggestions?

    ZeXtras version 1.8.12

    Thanks,
    Kevin

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Kevin!

    I moved your post to a dedicated thread as the one you posted in was related to a ZeXtras Mobile/iOS sync issue on an old ZeXtras Suite version.

    Thus said:
    - Does this happen on all Android devices or just on a specific one?
    - What Zimbra version are you running?
    - Could you please add an Account Logger to the affected account and check for any errors/exceptions in the dedicated logfile?

    Have a nice day,
    Cine
    the ZeXtras Team

  3. #3
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    Creating appointments on a calendar other than Android's default one

    Hi,

    I know this is very basic but maybe it helps so here it goes
    By default, android devices will use gmail calendar when you create an event. When you see the calendar on your device you'll notice different colors for your appointments (one color for each account you have). Is it possible that when you create the event you are using other account than the zimbra one?

    Regards,
    Sebas
    Cine likes this.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by pup_seba View Post
    By default, android devices will use gmail calendar when you create an event. When you see the calendar on your device you'll notice different colors for your appointments (one color for each account you have). Is it possible that when you create the event you are using other account than the zimbra one?
    Nice suggestion there!

  5. #5
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    Quote Originally Posted by pup_seba View Post
    Hi,

    I know this is very basic but maybe it helps so here it goes
    By default, android devices will use gmail calendar when you create an event. When you see the calendar on your device you'll notice different colors for your appointments (one color for each account you have). Is it possible that when you create the event you are using other account than the zimbra one?

    Regards,
    Sebas

    Sometimes it's the simplest ideas that work the best. Yes, I was creating the event in "My Calendar" instead of the Zimbra account. Thanks Sebas!

    Kevin
    pup_seba likes this.

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