ZxMobile - Number of synchonized contacts not shown correctly / Subfolders
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Thread: ZxMobile - Number of synchonized contacts not shown correctly / Subfolders

  1. #1
    Member
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    May 2013
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    Germany
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    ZxMobile - Number of synchonized contacts not shown correctly / Subfolders

    Hi,

    I am using Zimbra 8.0.4 and ZxMobile 1.8.8. On the GUI I can see how many contacts are synchonized with one account when the contacts do not have subfolders. If I create subfolders on Zimbra then the ZxMobile GUI shows only the contacts which are not in a subfolder.

    Not sure if this is normal behaviour or a bug.

  2. #2
    CTO ZeXtras Employee d0s0n's Avatar
    Join Date
    Apr 2011
    Posts
    570
    Hi Nachtfalke,

    the number of items you see in GUI is the correct number of items synchronized by the device, regardless of folders structure, but some activesync clients don't synchronize all folders. For example the android native client doesn't ask for all contacts folders, but only for the one called /Contacts (idem for Calendar), while IOS devices do it.

    Have a nice day!

    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  3. #3
    Member
    Join Date
    May 2013
    Location
    Germany
    Posts
    24
    Hi d0s0n,

    my users are using iOS devices iPhone 4S with latest firmware 6.1.3. As far as I know they are using the native client on their devices.

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