Hello fobe,
welcome to the forums!
HTML emails are currently supported by ZeXtras Mobile (and by the EAS protocol version 2.5), but the way HTML messages are handled depends solely on the client.
Clients like iOS' mail app ask the server for the raw message regardless of the protocol version and autonomously decide whether to display the HTML message 'as is' or to fall back to the plaintext version of the message, while the vast majority of the Android clients ask the server for the plaintext version of the message if version 2.5 of the EAS protocol is in use.
EAS14 support is currently in beta stage, if you wish to enable higher protocol versions for your account you can do so by adding an "EAS Filter" with the following command (as the 'zimbra' user)
Code:
zxsuite mobile doAddEASFilter account user@domain.com 2.5,14.0,14.1
You will then need to delete and create the account on the device in order for a completely new sync to be established with the new protocol version.
This way, the device will choose the protocol version to use (usually newer versions have a higher priority then older ones)
If you wish to revert back to the standard config, use the `getALLEASFilters` CLI command to identify the unique ID of the rule you added and the `doDeleteEASFilter` to remove the filter.
Have a nice day,
Cine
the ZeXtras Team
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