ZeXtras Mobile Outlook 2013 - Feedbacks

[cassioac]

Hi, can't zxmobile be updated so the outlook 2013 syncs only the headers first or at least make the inbox sync before other folders (I think it syncs in alphabetical order)?

Maybe we could set the sync order, something like "inbox -> sent -> others"?

It just takes forever to sync big accounts (over 10gb) and the inbox never syncs first, which make the extras kind of unusable with outlook, mainly when you have numerous accounts..

I've already tried all suggestions on this post, but still the sync is very slow, doesn't compares to IMAP..

Thanks

Cassio

[ymumtaz]

Hi, is anyone else having problems with syncing Outlook 2013 with Zimbra calendar and tasks? Whenever I use it, it puts the wrong time zone in Outlook (although the correct one is in the server), and I've found out people don't get calendar invites when I send them from Outlook when modifying an event. In fact, it just stays stuck in the Outbox. I don't seem to have a problem when I create an event in Outlook, but it simply doesn't work when I modify the event.

Also, there is no synchronization on recipient tracking; I get messages that people have accepted my invite but the calendar event in Outlook says that no responses have been received. Meanwhile, the tracking is working properly in Zimbra Webmail.

Another odd thing that occurs is that it overrides my categories in the calendar; I know that EAS does not sync categories, but I don't understand why it changes the categories I use in Outlook.

I run four accounts in Zimbra and need to run separate calendars and tasks for them. Zextras does not appear to be working.

If it makes any difference, I have Outlook 2013 installed from a Office 365 Home account.

Please advise.

-Yusuf

[tedisred]

Hi,

I read "Microsoft Outlook 2013's "Labels" (aka "Categories") are now fully supported" in changelog.
It works when I set label(category) in Outlook 2013 and sync to Zimbra but doesn't work when I set label in Zimbra. Should this work full sync or just one-way?

Zimbra 8.0.7_GA_6021
ZeXtras 1.10.0
Outlook 2013 15.0.4659.1001

Please advise.

MolS

[piter]

Hi,

I'm using latest 8.5 Zimbra with 1.10 Zextras. I eoncountered this problem

"Cannot move the items" error when you move items from an Outlook 2013 client to an EAS store
https://social.technet.microsoft.com...?forum=outlook

I just don't understand if this is a limitation of the ActiveSync protocol or this is something that I can solve with configuration. This is annoying, I can't move or copy messages to other Outlook 2013 accounts, but why? I cannot understand the reason. To do so, I have to configure the same account but in IMAP, but this is a workaround, not a solution....

Someone else has a better solution?

EDIT: I got it, this is an Outlook 2013 issue

[Cine]

Hello everybody, and welcome to the forums to all new users!

A much needed update on your latest feedbacks:

Hi,

I'm using latest 8.5 Zimbra with 1.10 Zextras. I eoncountered this problem

"Cannot move the items" error when you move items from an Outlook 2013 client to an EAS store
https://social.technet.microsoft.com...?forum=outlook

I just don't understand if this is a limitation of the ActiveSync protocol or this is something that I can solve with configuration. This is annoying, I can't move or copy messages to other Outlook 2013 accounts, but why? I cannot understand the reason. To do so, I have to configure the same account but in IMAP, but this is a workaround, not a solution....

Someone else has a better solution?

Unfortunately the behaviour you mention is entirely client-driven, meaning that Outlook 2013 itself does not allow to move items between EAS account.
Because of this, there is no workaround or fix that can be implemented into ZeXtras Mobile to allow you moving items from and to EAS accounts.

Hi,

I read "Microsoft Outlook 2013's "Labels" (aka "Categories") are now fully supported" in changelog.
It works when I set label(category) in Outlook 2013 and sync to Zimbra but doesn't work when I set label in Zimbra. Should this work full sync or just one-way?

Zimbra 8.0.7_GA_6021
ZeXtras 1.10.0
Outlook 2013 15.0.4659.1001

Please advise.

MolS

We are currently working on improving Labels compatibility, expect news soon

Hi, is anyone else having problems with syncing Outlook 2013 with Zimbra calendar and tasks? Whenever I use it, it puts the wrong time zone in Outlook (although the correct one is in the server), and I've found out people don't get calendar invites when I send them from Outlook when modifying an event. In fact, it just stays stuck in the Outbox. I don't seem to have a problem when I create an event in Outlook, but it simply doesn't work when I modify the event.

Also, there is no synchronization on recipient tracking; I get messages that people have accepted my invite but the calendar event in Outlook says that no responses have been received. Meanwhile, the tracking is working properly in Zimbra Webmail.

Another odd thing that occurs is that it overrides my categories in the calendar; I know that EAS does not sync categories, but I don't understand why it changes the categories I use in Outlook.

I run four accounts in Zimbra and need to run separate calendars and tasks for them. Zextras does not appear to be working.

If it makes any difference, I have Outlook 2013 installed from a Office 365 Home account.

Please advise.

-Yusuf

Calendaring in general, and especially appointment managment on Outlook 2013 has been greatly improved in ZeXtras Suite 1.10.0: give it a try, I hope you won't be disappointed!

Hi, can't zxmobile be updated so the outlook 2013 syncs only the headers first or at least make the inbox sync before other folders (I think it syncs in alphabetical order)?

Maybe we could set the sync order, something like "inbox -> sent -> others"?

It just takes forever to sync big accounts (over 10gb) and the inbox never syncs first, which make the extras kind of unusable with outlook, mainly when you have numerous accounts..

I've already tried all suggestions on this post, but still the sync is very slow, doesn't compares to IMAP..

Thanks

Cassio

The Exchange ActiveSync protocol is quite new compared to IMAP and Outlook's implementation of the former has proven itself quite far from optimal, so differences in performance are expected...

Restricting the first sync to "headers only" is not possible unless the client explicitly asks the server for just the headers - which is something Outlook 2013 doesn't do AFAIR.

On the other hand, I'll discuss with the Dev Team the synchronization order to verify if something can be optimized on that side. The main problem is that Outlook 2013 tries to sync all folders in a single batch instead of going folder-by-folder like the vast majority of clients (see my previous sentence protocol implementation ) so I'm afraid there's not much that can be done.


Have a nice day to you all,
Cine
the ZeXtras Team

[loginhost]

Hello Cine,

I am using the 1.99.1 Beta ZeXtras, however the option that I need which is the Calendar Sharing in Outlook 2013 still appears disabled as attached image.
***Image link removed by Cine***

Let me know how to solve this issue?

-----------------

Olá Cine,

Estou utilizando a versão 1.99.1 Beta do ZeXtras, porem a opção que mais estou precisando que é o Compartilhamento de Calendário no Outlook 2013 ainda aparece desabilitado conforme imagem em anexo.
***Image link removed by Cine***

Sabe me informar como resolver esta questão?

[Cine]

Hello loginhost!

Sorry for the late response, your post got caught in an interdimensional wormhole and wasn't visible in the moderation queue until some moments ago :'(

Outlook's "Share Calendar" feature is not related to ZxMobile and the synchronization of Zimbra shared calendars, which are managed via the ZeXtras Client Zimlet as described on the "How To" section of the official ZeXtras Suite 1.99.x info and feedback thread.
Please refer to the information in such thread for anything regarding the current ZeXtras Suite beta and report any issues there (even those affecting Outlook 2013)...

Have a nice day,
Cine
the ZeXtras Team

[itolab]

Hello, I have 90% of my users with Outlook 2013 and I have a conversation that is very slow or not. a difference of those that handle Outlook 2016 that works them correctly. according to the wiki I should do this but I do not understand what values I should place

This command, which defines the maximum number of items that are synchronized by each folder at one time, by default is set to 75, but can be changed to 10/15 without affecting the device's mobile connections. ).