sync - ZxMobile Real Time Notifier: Unknown Exception: java.io.EOFException
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Thread: sync - ZxMobile Real Time Notifier: Unknown Exception: java.io.EOFException

  1. #1
    Senior Member Known ZeXtras Reseller
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    sync - ZxMobile Real Time Notifier: Unknown Exception: java.io.EOFException

    If you are seeing the following in your sync log

    Code:
    2013-02-12 00:24:01,913 WARN  [ZeXtras Real Time Notifier Thread] [tid=61;] sync - ZxMobile Real Time Notifier: Unknown Exception: java.io.EOFException
            at java.io.RandomAccessFile.readInt ( RandomAccessFile.java:776 )
            at com.zimbra.cs.redolog.RedoLogInput.readInt ( RedoLogInput.java:76 )
            at com.zextras.mobile.ZEMobileRedologHandler.handleRedologOp ( ZEMobileRedologHandler.java:218 )
            at com.zextras.lib.ZERedologNotifier.notifyOperation ( ZERedologNotifier.java:547 )
            at com.zextras.lib.ZERedologNotifier.handleOp ( ZERedologNotifier.java:456 )
            at com.zextras.lib.ZERedologNotifier.run ( ZERedologNotifier.java:311 )
    and running Zimbra 8 then it is most likely being caused by ZCS DoSFilter Workaround: ZCS 8.0.1-8.0.2

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello INNOVOT!

    The exception you are reporting is very common during the analysis of the RedoLog.
    It's not something to worry about, and it's actually supposed to be a DEBUG class log, not a WARN one... I'll make sure the devs change this message to the correct log class.

    Thanks for the report!

    Have a nice day,
    Cine
    Last edited by Cine; 02-12-2013 at 05:01 PM.
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  3. #3
    Senior Member Known ZeXtras Reseller
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    Cine,

    Maybe, though since following the steps outlined in the link we no longer receive those messages. As its pertinent to ActiveSync others may well find that synchronisation is not working as expected.

    Thank you.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by INNOVOT View Post
    Cine,

    Maybe, though since following the steps outlined in the link we no longer receive those messages. As its pertinent to ActiveSync others may well find that synchronisation is not working as expected.

    Thank you.
    Hello innovot!

    I confirm what I said in my last post... The "ZeXtras Mobile Real Time Notifier" component reads data from Zimbra's RedoLog, and it's perfectly normal for it to sometimes try to go past the file's boundaries (e.g. when the RedoLog file is being rotated). When this happened the exeption you reported is displayed and correctly handled, that's why it should be a debug message instead of a warning one...

    Our tests shown that Zimbra's new DOS filter should not interfere with ZeXtras Mobile, and if it would I'm positive the error displayed in the logs would be related to the "ZxMobile Handler" component, that handles ZeXtras Mobile connections and synchronization sessions.

    Have a nice day,
    Cine
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