problem with contacts
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  • 1 Post By chowbecca

Thread: problem with contacts

  1. #1
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    May 2012
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    problem with contacts

    Hi,

    when i edit a new contact and insert a number in other phone (other), i can't see it on iphone. Why? This is only for other phone, when i use mobile, work, company it works.

    thanks

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Apr 2011
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    2,356
    Hello Chowbecca!

    There are no open reports on this, I'll run some test and report back ASAP.


    Have a nice day,
    Cine
    Last edited by Cine; 07-11-2012 at 09:37 AM. Reason: Thread moved to the proper forum: ZxMobile

  3. #3
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello again,

    I run some tests and verified that both iOS and Android devices seem to have issues with this particular field.
    I'll file a bug to the devs immediatly...

    Thank you for the report!

    [UPDATE: Bug Reported! http://bugzilla.zextras.com/show_bug.cgi?id=44 ]
    Last edited by Cine; 07-11-2012 at 10:46 AM.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    A little update about this bug:

    The "Other Phone" field is not managed by the ExchangeActiveSync protocol itself, hence it is not synchronized with any mobile device.
    As a workaround, ZeXtras Mobile will map it to another field - RadioPhone - which is managed by the EAS protocol but not integrated in Zimbra.

    This change has been pushed to production tree and will be available in the next ZeXtras Suite release.

    Have a nice day,
    Cine

  5. #5
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    May 2012
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    7
    thank you !!!!
    d0s0n likes this.


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