Iphone => Appointments disappears
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Thread: Iphone => Appointments disappears

  1. #1
    owc
    owc is offline
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    Jun 2020
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    4

    Iphone => Appointments disappears

    Hi,

    I got a problem for Iphone users.
    When a user accept an appointment on zimbra webmail, he receives a notification on his iphone.
    When he clicks on "ok" on the iphone => the appointment is moved to the current time.
    Ex: I receive an appointment for June 25th. I accept on the webmail.
    Then I receive notification on my iphone => appointment move to June 15th.

    It seems the bug is present on EAS 14.1 and seems not to be present on EAS 16.
    I upgraded max EAS version to 16 on zimbra admin, but some iphones stay at version 14.1.
    Is it normal?

    I also got lines like this in mailbox.log:
    calendar - Encountered time zone with no definition: TZID=GMT+01.00/+02.00

    Thank you for your help.
    Robin

  2. #2
    Junior Member
    Join Date
    Jun 2020
    Posts
    1
    Hi,

    Can you share your ZCS & Zextras version ?

    You have to reconfigure account from the device, otherwise you have to wait some iphone do self upgrade to 16.1
    Last edited by mbenmekki; 06-24-2020 at 11:15 AM.

  3. #3
    owc
    owc is offline
    Active Member
    Join Date
    Jun 2020
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    4
    Hi,
    ZCS version:
    Release 8.8.15.GA.3869.UBUNTU16.64 UBUNTU16_64 FOSS edition, Patch 8.8.15_P9.
    Zextras version: 3.0.9

    All iphones have updated their EAS version. Issue seems to be resolved upgrading EAS 16.1.

    Thank you,
    Robin

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