Shared calendars on mobile not appear
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  • 1 Post By David RICQ

Thread: Shared calendars on mobile not appear

  1. #1
    Member
    Join Date
    Feb 2014
    Posts
    21

    Shared calendars on mobile not appear

    Hi,

    I try to enable shared calendars sync on a mobile.
    I follow this : https://wiki.zextras.com/wiki/ZxMobi...Shared_Folders

    - I use zextra 2.6.7 on zimbra 8.8.9.
    - I deployed Zextras Client Zimlet
    - I enabled the Zextras client zimlet for the account via the COS.
    - I created a shared calendar with the right "Manager"
    - On the shared calendar I check "Enable synchronization for this folder"

    However, it doesn't appear on the mobile (Huawei p10 lite with default agenda app).

    What did I miss ?

  2. #2
    Member
    Join Date
    Feb 2014
    Posts
    21
    Any idea ?

  3. #3
    Zextras employee Known ZeXtras Reseller
    Participant

    Join Date
    Aug 2016
    Posts
    84
    Hi David!

    On some app, while the mail folders are subscribed by default, you have to manually subscribe to other calendars.

    I suggest to install the latest Zextras Suite - there are several improvements even for the ZxMobile - and enable an account logger - https://wiki.zextras.com/wiki/ZxMobile_Troubleshooting.
    After, try to refresh the calendars list and verify if the server is providing the shared calendar

    If the issue persists, feel free to open a ticket on the Support Portal, uploading the account logger.

    Have a nice day,
    Luca
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  4. #4
    Member
    Join Date
    Feb 2014
    Posts
    21
    Hi Iarcara,

    Thanks for the answer.

    So I upgrade my zimbra to 8.8.10 with zextra 2.10.1.
    I was still not able to sync a shared calendar.

    So I decided to submit a ticket.

    So If anyone else have the issue, it's seems to be the default android app which cause the problem.
    I test with "Nine" and "VmBoxer" (tested from the support), it works as expected.
    larcara likes this.

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