Blank Message body on Android - ZXMobile
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Thread: Blank Message body on Android - ZXMobile

  1. #1
    Active Member
    Join Date
    Nov 2011

    Blank Message body on Android - ZXMobile


    Currently downloaded ZXSuite for testing and have noticed that a bunch of emails from one particular sender does not render well on Android device, it just displays a blank screen. Any suggestions on how to remedy this ?

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Hello marnellej,

    usually errors in the display of an HTML message are caused by Android's Email Client's inability to render some non-standard formatting in the message.

    Can you please forward a couple of examples to so that I can check if this is the case? Please remember to include the original headers of the emails (setting the "Forward" option to "Include original message as an Attachment" and checking the "Include original headers" box in Preferences -> Mail -> Composing).

    Have a nice day,


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