Airmail & Edison
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Thread: Airmail & Edison

  1. #1
    Active Member
    Join Date
    Jul 2012
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    19

    Airmail & Edison

    HI All

    Have someone who want's to use either Edison or Airmail on their iPhone. The issue seems to be that they won't connect when setup as exchange accounts and the only way to get them working is with imap.

    Anyone got any ideas why these would not work with the exchange option

    Thanks

    Glenn

  2. #2
    Senior Member
    Join Date
    Oct 2014
    Posts
    68
    I can't really answer your question as I don't use an iPhone but you haven't given much information about your ZCS & ZeXtras versions that are installed nor the error that you're seeing (if any) when a user tries to connect.
    Regards


    Bill

  3. #3
    Active Member
    Join Date
    Jul 2012
    Posts
    19
    Hi Bill

    This is Zimbra 8.8.5_GA_1894 running Zextras 2.6.5. The software just says it looks like your account does not exist

    The access logs says [18/May/2018:08:57:37 +0000] "POST https://mail.mydomain.co.uk/service/extension/zimbraews HTTP/1.0" 404 259 "-" "Email/1.9.8 (iPhone; iOS 11.3)" (domain name changed for security)

    Nothing shows in the audit log.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
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    2,342
    Hello!

    I don't personally know those apps but It looks like the client is trying to reach the EWS handler, not the EAS one... Is this possible?


    Have a great day,
    Cine
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  5. #5
    Active Member
    Join Date
    Jul 2012
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    19
    Hi Cine

    Usual problem with these apps is you can't see what they are doing. To setup you just get buttons for Exchange, outlook Office 365. Being when you use the native email app in iOS ie exchange, one thought it would be the same system for connection using other apps with the exchange feature. Guessing this is not the case then.

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