null returned error in sync.log
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Thread: null returned error in sync.log

  1. #1
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    null returned error in sync.log

    The following error is appearing over and over in the /opt/zimbra/log/sync.log, please help?

    I have masked the email and domain

    Code:
    2018-01-17 07:11:37,387 ERROR [ZeXtras Mobile] [tid=4794;account=XXXXX@DOMAIN.COM;accountId=5a87058f-0193-4de3-a9c1-f2fc8b2dc0ad;id=359C0CB5DC274A7B9AB987675935DE1B;model=WindowsOutlook15;proxy=192.168.1.252;oip=192.168.1.35;eas=14.0;rid=1080;] sync - Exception: com.google.inject.ProvisionException: Unable to provision, see the following errors:
    
    1) null returned by binding at com.zextras.modules.mobile.v2.engine.actions.factories.RemoteActionFactoryWithSyncStateMaker.create()
     but parameter 10 of com.zextras.modules.mobile.v2.engine.actions.remote.RemoteActionFactoryWithSyncState.<init>() is not @Nullable
      while locating org.openzal.zal.Account annotated with @com.google.inject.assistedinject.Assisted(value=)
        for parameter 10 at com.zextras.modules.mobile.v2.engine.actions.remote.RemoteActionFactoryWithSyncState.<init>(Unknown Source)
      while locating com.zextras.modules.mobile.v2.engine.actions.factories.ActionFactoryWithSyncState annotated with @com.google.inject.internal.UniqueAnnotations$Internal(value=1)
    
    1 error
            at com.google.inject.internal.InjectorImpl$2.get (InjectorImpl.java:1025)
            at com.google.inject.assistedinject.FactoryProvider2.invoke (FactoryProvider2.java:770)
            at com.sun.proxy.$Proxy115.create (null:-1)
            at com.zextras.modules.mobile.v2.engine.actions.remote.RemoteActionFactory.createCollectionSyncFactory (RemoteActionFactory.java:318)
            at com.zextras.modules.mobile.v2.as.assembler.SmartActionFactory.createCollectionSyncFactory (SmartActionFactory.java:189)
            at com.zextras.modules.mobile.v2.as.assembler.BasicCommandInterpreter.create (BasicCommandInterpreter.java:736)
            at com.zextras.modules.mobile.v2.as.assembler.BasicCommandInterpreter.create (BasicCommandInterpreter.java:34)
            at com.zextras.modules.mobile.v2.as.commands.SyncCommand.create (SyncCommand.java:38)
            at com.zextras.modules.mobile.v2.as.assembler.Assembler.createAction (Assembler.java:20)
            at com.zextras.modules.mobile.v2.engine.executors.InitialExecutor.execute (InitialExecutor.java:195)
            at com.zextras.modules.mobile.services.ActiveSyncService.doPost (ActiveSyncService.java:60)
            at org.openzal.zal.http.InternalHttpHandler.doPost (InternalHttpHandler.java:57)
            at com.zimbra.cs.extension.ExtensionDispatcherServlet.service (ExtensionDispatcherServlet.java:113)
            at javax.servlet.http.HttpServlet.service (HttpServlet.java:790)
            at org.eclipse.jetty.servlet.ServletHolder.handle (ServletHolder.java:821)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1685)
            at com.zimbra.cs.servlet.CsrfFilter.doFilter (CsrfFilter.java:169)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.RequestStringFilter.doFilter (RequestStringFilter.java:54)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.SetHeaderFilter.doFilter (SetHeaderFilter.java:59)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter (ETagHeaderFilter.java:47)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter (ContextPathBasedThreadPoolBalancerFilter.java:107)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter (ZimbraQoSFilter.java:116)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter (ZimbraInvalidLoginFilter.java:117)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at org.eclipse.jetty.servlets.DoSFilter.doFilterChain (DoSFilter.java:473)
            at org.eclipse.jetty.servlets.DoSFilter.doFilter (DoSFilter.java:318)
            at org.eclipse.jetty.servlets.DoSFilter.doFilter (DoSFilter.java:288)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at org.eclipse.jetty.servlet.ServletHandler.doHandle (ServletHandler.java:581)
            at org.eclipse.jetty.server.handler.ScopedHandler.handle (ScopedHandler.java:143)
            at org.eclipse.jetty.security.SecurityHandler.handle (SecurityHandler.java:524)
            at org.eclipse.jetty.server.session.SessionHandler.doHandle (SessionHandler.java:226)
            at org.eclipse.jetty.server.handler.ContextHandler.doHandle (ContextHandler.java:1158)
            at org.eclipse.jetty.servlet.ServletHandler.doScope (ServletHandler.java:511)
            at org.eclipse.jetty.server.session.SessionHandler.doScope (SessionHandler.java:185)
            at org.eclipse.jetty.server.handler.ContextHandler.doScope (ContextHandler.java:1090)
            at org.eclipse.jetty.server.handler.ScopedHandler.handle (ScopedHandler.java:141)
            at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle (ContextHandlerCollection.java:213)
            at org.eclipse.jetty.server.handler.HandlerCollection.handle (HandlerCollection.java:109)
            at org.eclipse.jetty.server.handler.HandlerWrapper.handle (HandlerWrapper.java:119)
            at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle (RewriteHandler.java:318)
            at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle (GzipHandler.java:437)
            at org.eclipse.jetty.server.handler.DebugHandler.handle (DebugHandler.java:84)
            at org.eclipse.jetty.server.handler.HandlerWrapper.handle (HandlerWrapper.java:119)
            at org.eclipse.jetty.server.Server.handle (Server.java:517)
            at org.eclipse.jetty.server.HttpChannel.handle (HttpChannel.java:306)
            at org.eclipse.jetty.server.HttpConnection.onFillable (HttpConnection.java:242)
            at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded (AbstractConnection.java:261)
            at org.eclipse.jetty.io.FillInterest.fillable (FillInterest.java:95)
            at org.eclipse.jetty.io.ssl.SslConnection.onFillable (SslConnection.java:192)
            at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded (AbstractConnection.java:261)
            at org.eclipse.jetty.io.FillInterest.fillable (FillInterest.java:95)
            at org.eclipse.jetty.io.SelectChannelEndPoint$2.run (SelectChannelEndPoint.java:75)
            at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun (ExecuteProduceConsume.java:213)
            at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run (ExecuteProduceConsume.java:147)
            at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob (QueuedThreadPool.java:654)
            at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run (QueuedThreadPool.java:572)
            at java.lang.Thread.run (Thread.java:748)

  2. #2
    CTO ZeXtras Employee d0s0n's Avatar
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    Hi djzort and welcome to our forums

    Could you report the version of the ZeXtras Suite? ...had you try to deploy the last 2.6.2 (released yesterday)?

    Have a nice day!
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  3. #3
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    Quote Originally Posted by d0s0n View Post
    Hi djzort and welcome to our forums

    Could you report the version of the ZeXtras Suite? ...had you try to deploy the last 2.6.2 (released yesterday)?

    Have a nice day!
    Its happening in 2.6.2, yes.

  4. #4
    CTO ZeXtras Employee d0s0n's Avatar
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    Hi djzort,

    it seems to be a bug, the dev team is investigating...

    Thanks for your feedback.
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  5. #5
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    Not a problem. Post here if I can be of further help

  6. #6
    CTO ZeXtras Employee d0s0n's Avatar
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    Hello djzort.
    It would appear to be related with a broken mountpoint. That is, a mountpoint pointing to a resource of another mailbox which either doesn't exist anymore or has denied you access. You ought to see a folder with some struck-out text as name.
    The workaround would be to delete that non-functioning mountpoint.
    Let us know if this works.

    Have a nice day.
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  7. #7
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    On our server, there is only the root filesystem?

  8. #8
    CTO ZeXtras Employee d0s0n's Avatar
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    Hi djzort,

    when I said "mount point" I meant a shared folder on your maibox pointing to a resource of another mailbox which doesn't exist, nothing related to your Operative System.
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  9. #9
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    Ok sweet, hopefully the next release will resolve it

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