EAS account on Outlook - synchronization stop after receiving calendar invitation
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Thread: EAS account on Outlook - synchronization stop after receiving calendar invitation

  1. #1
    Active Member
    Join Date
    Nov 2014
    Posts
    7

    EAS account on Outlook - synchronization stop after receiving calendar invitation

    Windows 10, Outlook 2013
    Zimbra 8.7.11 with Zextras 2.6.1

    After receiving invitation synchronization on INBOX folder stopped to work, after moving this appointment to another folder it started to work on INBOX but stopped on this particular folder.

    Before we moved this appointment we restarted Zxmobile, tried to reconfigure or repair account in Outlook (repair didn't help, reconfiguration was not possible due to "can't connect to server" bug - although on other account everything worked during that).

    Does anyone else had similar issue?

  2. #2
    Active Member
    Join Date
    Nov 2014
    Posts
    7
    Hello,
    The problem still exist and is really annoying.

  3. #3
    Zextras employee Known ZeXtras Reseller
    Participant

    Join Date
    Aug 2016
    Posts
    79
    Hi mantykora!

    Did the issue happened even with other Active Sync clients, like Mail or a mobile?

    Could I ask you to open a ticket on our support portal, with a brief description of the issue, including the sync.log and the source of the invitation that stops the synchronization?

    Have a nice day,
    Luca
    the Zextras Team
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  4. #4
    Active Member
    Join Date
    Nov 2014
    Posts
    7
    I've already opened it - lets move discussion there - i don't like to post internal data here.

    No this issuse happend only in Outlook but after receiving it to Outlook it stopped synchro on mobile as well

  5. #5
    Active Member
    Join Date
    Nov 2014
    Posts
    7
    You could close this thread. It is solved by unreleased build from your support which I tried. Indeed there was a bug and You fix it. Thanks.

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