Problems with Delegated authority
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Thread: Problems with Delegated authority

  1. #1
    Active Member
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    May 2017
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    Problems with Delegated authority

    Hello.
    I have a Zimbra 8.7.6 running - along with zextras 2.4.9 and runnning good.
    I have tried to set the Delegated authority - it'll show the email adress from outlook - so I can choose the Delegated authority email adress.
    Primary mail: pbj@test.dk
    Delegated authority: support@test.dk
    But when recieving the email - it'll show my primary IP and not the Delegated authority email address. as far as I can see there's not that many options to set. The emailaddress is set to " send as" not send on behalf of.

    As I understand on the option of send as - It'll should show the support@test.dk in the from field - Not my primary.
    This is the mail.log file - showing its not changing the sending email:
    Code:
    May 13 08:27:18 zimbra postfix/smtpd[13334]: connect from localhost[127.0.0.1]
    May 13 08:27:18 zimbra postfix/smtpd[13334]: NOQUEUE: filter: RCPT from localhost[127.0.0.1]: <pbj@test.dk>: Sender address triggers FILTER smtp-amavis:[127.0.0.1]:10026; from=<pbj@test.dk> to=<pbj@hotmail.com> proto=ESMTP helo=<zimbra.test.dk>
    May 13 08:27:18 zimbra postfix/smtpd[13334]: 27EA61E0002C: client=localhost[127.0.0.1]
    May 13 08:27:18 zimbra postfix/cleanup[13337]: 27EA61E0002C: message-id=<1319171872.114.1494656837922.JavaMail.zimbra@zimbra.test.dk>
    May 13 08:27:18 zimbra postfix/qmgr[7295]: 27EA61E0002C: from=<pbj@test.dk>, size=2933, nrcpt=1 (queue active)
    May 13 08:27:18 zimbra postfix/smtpd[13334]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
    May 13 08:27:18 zimbra postfix/dkimmilter/smtpd[13340]: connect from localhost[127.0.0.1]
    May 13 08:27:18 zimbra postfix/dkimmilter/smtpd[13340]: 595801E0005B: client=localhost[127.0.0.1]
    May 13 08:27:18 zimbra postfix/cleanup[13337]: 595801E0005B: message-id=<1319171872.114.1494656837922.JavaMail.zimbra@zimbra.test.dk>
    May 13 08:27:18 zimbra postfix/qmgr[7295]: 595801E0005B: from=<pbj@test.dk>, size=3374, nrcpt=1 (queue active)
    May 13 08:27:18 zimbra postfix/dkimmilter/smtpd[13340]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
    May 13 08:27:18 zimbra postfix/smtp[13338]: 27EA61E0002C: to=<pbj@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10026, delay=0.37, delays=0.07/0.02/0/0.27, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10030): 250 2.0.0 Ok: queued as 595801E0005B)
    May 13 08:27:18 zimbra postfix/qmgr[7295]: 27EA61E0002C: removed
    May 13 08:27:19 zimbra postfix/amavisd/smtpd[13343]: connect from localhost[127.0.0.1]
    May 13 08:27:19 zimbra postfix/amavisd/smtpd[13343]: 6347F1E0002C: client=localhost[127.0.0.1]
    May 13 08:27:19 zimbra postfix/cleanup[13337]: 6347F1E0002C: message-id=<1319171872.114.1494656837922.JavaMail.zimbra@zimbra.test.dk>
    May 13 08:27:19 zimbra postfix/qmgr[7295]: 6347F1E0002C: from=<pbj@test.dk>, size=4383, nrcpt=1 (queue active)
    May 13 08:27:19 zimbra postfix/amavisd/smtpd[13343]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
    May 13 08:27:19 zimbra postfix/smtp[13338]: 595801E0005B: to=<pbj@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=1.1, delays=0.14/0.02/0/0.95, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 6347F1E0002C)
    May 13 08:27:19 zimbra postfix/qmgr[7295]: 595801E0005B: removed
    What to do to make this work properly

    Thanks in advance
    Peque

  2. #2
    CTO ZeXtras Employee d0s0n's Avatar
    Join Date
    Apr 2011
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    571
    Hi Peque and wellcome to our forums.

    Are you using Outlook with the ActiveSync protocol?
    Can you provide your outlook configuration and the relative mobile log during a sendmail command (/opt/zimbra/log/sync.log)?

    Have a nice day.
    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  3. #3
    Active Member
    Join Date
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    Quote Originally Posted by d0s0n View Post
    Hi Peque and wellcome to our forums.

    Are you using Outlook with the ActiveSync protocol?
    Can you provide your outlook configuration and the relative mobile log during a sendmail command (/opt/zimbra/log/sync.log)?

    Have a nice day.
    D0s0n
    Hey and thanks.
    Yes I'm using Outlook2016 with Active Sync. ( Not sure what you mean with Outlook configuration - since it active protocol ?
    The sync log is locatecd here - http://www.pbj-design.dk/download/sync.log

    Hope you'll see the mistake somehow

  4. #4
    CTO ZeXtras Employee d0s0n's Avatar
    Join Date
    Apr 2011
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    571
    Hi Pegue,

    I don't remember if you can configure Outlook with a delegated email address while use your credential, as many ActiveSync clients can do (mail address different from username). As a far as I know, an activesync client cannot give you the ability to select the from field like on webmail, but you can use only one of the authorized address... I will check better next monday on an outlook client

    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  5. #5
    Active Member
    Join Date
    May 2017
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    6
    Quote Originally Posted by d0s0n View Post
    Hi Pegue,

    I don't remember if you can configure Outlook with a delegated email address while use your credential, as many ActiveSync clients can do (mail address different from username). As a far as I know, an activesync client cannot give you the ability to select the from field like on webmail, but you can use only one of the authorized address... I will check better next monday on an outlook client

    D0s0n
    Well I don't get this issue?
    I have 2 different Zimbra 8.7.11 on 2 different sites.
    on one of them is delegated Auth Running - With Zextras 2.11 - But not on the other.
    Both server arte identical in setup - so can figure this out why it works perfectly on one of the servers buth not on the other

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