Autodiscover XML Format broken?

[joerg.herzinger]

Hi,

We (bytesource.net) just recently updated Zimbra with Zetras and started using the ActiveSync feature which works fine on Android. But then I try to connect my Gnome online accounts to Zimbra it fails because of an autodiscovery bug/glitch. The error I get in Gnome is "Failed to find 'Account' element", and the console output luckily gives a hint:

(gnome-control-center.real:8003): GoaBackend-DEBUG: Working around libsoup bug with redirect
(gnome-control-center.real:8003): GoaBackend-DEBUG: The response headers
(gnome-control-center.real:8003): GoaBackend-DEBUG: ===================
(gnome-control-center.real:8003): GoaBackend-DEBUG: <?xml version='1.0' encoding='UTF-8' standalone='no' ?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
  <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/mobilesync/responseschema/2006">
    <User>
      <DisplayName>Jörg Herzinger</DisplayName>
      <EMailAddress>my.email@dmain</EMailAddress>
    </User>
    <Action>
      <Settings>
        <Server>
          <Type>MobileSync</Type>
          <Url>https://our.zimbra.domain:8443/Microsoft-Server-ActiveSync</Url>
          <Name>https://our.zimbra.domain:8443/Microsoft-Server-ActiveSync</Name>
        </Server>
      </Settings>
    </Action>
  </Response>
</Autodiscover>

Now looking at some Micro$oft docs I found that they use <Account> rather than <User> in the response. Could you maybe bring some light into that?

[d0s0n]

Hi joerg and welcome to our forums!

I can confirm Autodiscover have to use the <User> tag with ExchangeActiveSync protocol, while the <Account> tag is used for IMAP/POP protocols, but I never tried any Gnome Autodiscover implementation before (do it come from Evolution?)

In order to give you more help I need to know some other details:

• Zimbra Version
• Zextras Version
• Have you applied the zextras' customizations on jetty for Autodiscover
• Have you tried another Autodiscover implementation? (i.e. with an IOS device?)

I noticed also a wrong tcp port (8443), it seems you have a zimbra-proxy enviroment with a wrong zimbraPublicServicePort setting...

Have a nice day.
D0s0n

[joerg.herzinger]

Hi,

Thanks for the fast reply. It turns out, that the GNOME Exchange sync is, although documented otherwise, not shipped with ActiveSync für Patent reasons. As you said the <User> tag is used in ActiveSync, while Exchange needs an <Account> tag. Thanks for the help, but this definitely is not a Problem on the Zextras side.