Shared Contacts outlook 2013

[tontondic]

Hi

We have a set of shared contacts on our webmail.
A lot of Users have Outlook 2013 et want to see the shared contacts.

How to add the shared contacts on Outlook 2013 ?

Thanks


Zimbra 8.6 with zextras 2.0

[Cine]

Hello Totondic!

Shared folders can be synchronized through ZeXtras Mobile as explained in this guide: make sure you deploy and enable the ZeXtras Client Zimlet for all users which need to sync shared folders, otherwise the "Folder Sync Settings" won't be available in the right-click menu...

Have a nice day,
Cine
the ZeXtras Team

[tontondic]

It's already checked.
But nothing appears in my Outlook 2013......

[Cine]

It's already checked.
But nothing appears in my Outlook 2013......

I see... Could you please provide me with the info mentioned in sections 3.1 and 3.7 of the "How to report a ZeXtras Suite Issue", including a debug level Account Logger file which you can send to community@zextras.com?

Have a nice day,
Cine
the ZeXtras Team

[tontondic]

log sent

Thanks for your help

[Cine]

Hello Totondic!

I'm sorry, it looks like I'm missing a beat or two today...

Outlook 2013 does not allow to sync additional Contacts folders other than the default one, so unfortunately it's not possible to see your shared Address Books on that client - I've doublechecked on our test environment just to be sure, and it's also confirmed by the logs you sent as the only contact-type folder in any sync request is "Contacts" (e.g. line 1551)...

Have a nice day,
Cine
the ZeXtras Team

[tontondic]

In the future, perhaps ?

[Cine]

In the future, perhaps ?

Honestly, no idea...
We have yet to test Office 2016, as it's not officially released (and stable) yet - I'll make sure to post any info about it on the News and Announcements forum as soon as there are any news!

Have a nice day,
Cine
the ZeXtras Team