appointment time is automatically moved to another time
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Thread: appointment time is automatically moved to another time

  1. #1
    Active Member ZeXtras Reseller
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    appointment time is automatically moved to another time

    Hello, I have this issue with a client:

    A user creates an event at 14:00 and invites other 2 users the event.

    These users confirm the appointment, but to confirm the appointment time is automatically moved to another time

    * It happened several times and for different users.

    What steps must I take to see what happens?

    thanks

    zimbra: 8.6
    zextras 2.0.1

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Kleversoft!

    We've had a couple of similar reports from other users, could you please let me know if the server's timezone settings are different from the users' one?

    Have a nice day,
    Cine
    the ZeXtras Team

  3. #3
    Active Member ZeXtras Reseller
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    Hello, I checked to confirm that the time zone is the same for all users.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Kleversoft!

    Is the users' timezone the same you can see running the `date` command on the server?

    Have a nice day,
    Cine
    the ZeXtras Team

  5. #5
    Active Member ZeXtras Reseller
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    Mon May 18 11:34:58 CEST 2015

    It all started with the change to version 2.0 of zextras before everything worked right

  6. #6
    Active Member ZeXtras Reseller
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    zona horaria.JPG

    timezone

  7. #7
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Kleversoft!

    Could you please add a "debug" Account Logger on an affected user, reproduce the issue and send the logfile to community@zextras.com mentioning the original start/end times and the ones you can see in the ZWC after creating the appointment?

    Also, does this affect all kinds of devices or is the issue limited to a single Manufacturer or OS/Version?

    Have a nice day,
    Cine
    the ZeXtras Team

  8. #8
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Kleversoft!

    I got your logs, will get back to you as soon as I have a feedback from the devs...

    Have a nice day,
    Cine
    the ZeXtras Team

  9. #9
    Active Member ZeXtras Reseller
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    Ok , Thank You

  10. #10
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Kleversoft!

    You have a PM

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