iphone sync error
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Thread: iphone sync error

  1. #1
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    iphone sync error

    Hi,

    I'm having trouble synchronizing IPhone my company.
    This is what says sync.log and constantly repeated in the log that reaches 4 GB in one day.

    2015-02-04 11:49:26,262 WARN [usuario@dominio.com Appl84112LDYA4T] [tid=3127;] sync - Sync[5952]: Raw wbxml response: AwFqAAAARVxPSwM2YWQ5MGZhNTRmOWE0ZGU1YjY5NTdiOTVlYj RlNmY******Many letters and numbers******pjb250ZW50LWNsYXNzZXM6bWVzc2FnZQABABF WAzEAAQACeQM2NTAwMQABAQEBAQEB
    2015-02-04 11:49:26,426 INFO [usuario@dominio.com Appl84112LDYA4T] [tid=2909;] sync - ZxMobile Handler: [192.168.1.1] ZxMobile Command Sync on account usuario@dominio.com from device iPhone/Appl84112LDYA4T
    2015-02-04 11:49:26,463 INFO [usuario@dominio.com Appl84112LDYA4T] [tid=2909;] sync - Sync[5953]: Added 25 on folder /Inbox
    2015-02-04 11:49:26,468 WARN [usuario@dominio.com Appl84112LDYA4T] [tid=2909;] sync - Sync[5953]: Raw wbxml response: AwFqAAAARVxPSwM2YWQ5MGZhNTRmOWE0ZGU1YjY5NTdiOTVlYj RlNmY******Many letters and numbers******pjb250ZW50LWNsYXNzZXM6bWVzc2FnZQABABF WAzEAAQACeQM2NTAwMQABAQEBAQEB
    2015-02-04 11:49:26,645 INFO [usuario@dominio.com Appl84112LDYA4T] [tid=2630;] sync - ZxMobile Handler: [192.168.1.1] ZxMobile Command Sync on account usuario@dominio.com from device iPhone/Appl84112LDYA4T
    2015-02-04 11:49:26,679 INFO [usuario@dominio.com Appl84112LDYA4T] [tid=2630;] sync - Sync[5954]: Added 25 on folder /Inbox
    2015-02-04 11:49:26,684 WARN [usuario@dominio.com Appl84112LDYA4T] [tid=2630;] sync - Sync[5954]: Raw wbxml response: AwFqAAAARVxPSwM2YWQ5MGZhNTRmOWE0ZGU1YjY5NTdiOTVlYj RlNmY******Many letters and numbers******pjb250ZW50LWNsYXNzZXM6bWVzc2FnZQABABF WAzEAAQACeQM2NTAwMQABAQEBAQEB
    2015-02-04 11:49:26,815 INFO [usuario@dominio.com Appl84112LDYA4T] [tid=2908;] sync - ZxMobile Handler: [192.168.1.1] ZxMobile Command Sync on account usuario@dominio.com from device iPhone/Appl84112LDYA4T
    2015-02-04 11:49:26,852 INFO [usuario@dominio.com Appl84112LDYA4T] [tid=2908;] sync - Sync[5955]: Added 25 on folder /Inbox

    Thanks,

  2. #2
    CTO ZeXtras Employee d0s0n's Avatar
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    Hi luisro and welcome to or forums!

    In order to properly help you I'd need to know the informations listed in the "General Informations" and "ZXMOBILE" sections of the "announcement" thread "IMPORTANT: How to report a ZeXtras Suite issue".

    I can also add a suggestion useful in case of sync-loops, you can try to temporary move all your mail from the /Inbox folder to a subfolder (eg /Inbox/tmp) in order to see if the cause could be a single invalid mail-item that device cannot handle.

    Have a nice day.
    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  3. #3
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    I solved the problem by moving the messages from the Inbox to another folder.
    The problem was with one of the messages in the inbox.
    Thank You.
    d0s0n likes this.

  4. #4
    CTO ZeXtras Employee d0s0n's Avatar
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    Hi luisro,

    feel free to send us a copy of that item (community<at>zextras.com), in original eml format, so our dev-team can take a look on it to see if they can something that prevent the issue you have experienced.

    D0s0n
    Last edited by d0s0n; 02-08-2015 at 01:52 PM. Reason: missing mail
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  5. #5
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    Sorry, I answer in Spanish because my English is not good.

    El mensaje que daba problemas nunca lo identifique, lo que hice fue quitar los mensajes del día que empezó el problema.
    Si me vuelve a ocurrir tratare de identificarlo para poder enviarlo a ustedes.
    Saludos.

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello luisro!

    No problem, should this happen again feel free to send the full message to the address reported by D0s_0n mentioning the URL of this thread.

    Have a nice day,
    Cine
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  7. #7
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    Hello,

    I sent an email with an eml file is an example of emails that give problems.
    This is happening to me very often.

    Hola,

    he enviado un correo con un archivo eml, es un ejemplo de los correos que dan problemas.
    Esto me esta ocurriendo muy a menudo

  8. #8
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello luisro!

    We're investigating your case, I'll update this post as soon as I have any news from the devs...

    Have a nice day,
    Cine
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