bug sync outlook 2013
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Thread: bug sync outlook 2013

  1. #1
    Active Member
    Join Date
    Nov 2014
    Posts
    8

    bug sync outlook 2013

    Hi

    We have a big problem with Outlook 2013 and zextras mobile.
    Randomly, Outlook erase all mail in the reception box and try to resync all the mailbox. That will take a very long time.
    All the mail are in the webmail, nothing disappear........

    We don't know how why he do it.

    We have zimbra OSE 8.0.7 and zextras 1.10.1

    Sorry for my poor english.....

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello tontondic,
    welcome to the forums!

    Could you please report the informations mentioned in sections 3.1 and 3.7 of the "How to report a ZeXtras Suite issue" guide? Please let the Account Logger run until the issue appears again and send the file over to community@zextras.com.

    Also, make sure you are running the very latest Outlook 2013 version.

    Have a nice day,
    Cine
    the ZeXtras Team
    Last edited by Cine; 11-24-2014 at 02:48 PM.
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