Hello Blissard!
There is a nice article in the Zimbra blog about "Sharing vs. Relationships": Mailboxes: Sharing vs. Relationships :: Zimbra :: Blog. While the article itself is all about Child Accounts, you can find some interesting Bugzilla links.
I personally go with "root folder" sharing, not as easy as creating a child account but working much better:
- Share the "/" folder of the shared account through the Zimbra CLI
Code:
zmmailbox -z -m shared@domain.com mfg / account main.user@domain.com
- Mount all folders on the main account
Code:
zmmailbox -z -m main.user@domain.com cm /shared@domain.com shared@domain.com /
- Create an Outgoing filter rules to file all emails sent as the shared account to the appropriate "Sent" folder
Code:
zmmailbox -z -m main.user@domain.com aofrl -f "SharedSENT" active any header "from" contains "shared@domain.com" fileinto "/shared@domain.com/Sent" stop
- Based on your Zimbra version, either create a new Persona to be able to send on behalf of the shared account (7.x) or grant the account the appropriate sendAs rights (8.x)
Have a try on a test account to see if you like this better than Child Accounts (I do
)...
Hope this helps!
Cine
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