ZXCHAT - ZxChat client issues
When reporting an issue related to the ZxChat "client" (the ZxChat Zimlet used by the users) always specify the browser in use.
Also, always check for exceptions in the page:
- Log into the Zimbra Web Client adding "?dev=1" after the URL of your server (e.g.
https://mail.example.com/?dev=1).
- Verify if the issue still occours. If not, clearing the browser's cache should solve the issue permanently.
- If the issue persists, open your browser's debug tool: the "Javascript Console" in Google Chrome or the "Firebug" add-on for Firefox.
- Reload the Zimbra Web Client (always with the ?dev=1 particle) and search for any error or exception in the debug tool's console (last tab in the Javascript Console, first tab in Firebug).
- Include the complete error or exception in your bug report.
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