questinmarks on chat names
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Thread: questinmarks on chat names

  1. #1
    Junior Member
    Join Date
    Nov 2020
    Posts
    2

    questinmarks on chat names

    hi everybody,

    we have a Zimbra Mail Server (version 8.7.11_GA_3865.Network) with Chat installed (version 11@415f912).
    Unfortunately there is a problem with the displayed names of our users. Instead of their names in Greek we get question marks (eg. ??????? ???????):

    Could you please help?

    thank you in advance,
    Manolis

  2. #2
    Gil
    Gil is offline
    Moderator Participant
    Join Date
    Sep 2019
    Posts
    40
    Hello Manolis,

    Since you are using the Network Edition of zimbra we must really suggest to contact the Zimbra assistance as you probably entitled to create a ticket on their support portal.
    Gil - Zextras Technical Support Engineering
    https://support.zextras.com

  3. #3
    Junior Member
    Join Date
    Nov 2020
    Posts
    2

    problem solved

    the problem is solved (I don't know for how long) when I:

    1. right click the contact person
    2. perform "delete buddy"
    3. add the contact person again

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