Team javascript errors for file transfers.
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Thread: Team javascript errors for file transfers.

  1. #1
    Active Member
    Join Date
    Jul 2015

    Team javascript errors for file transfers.

    when trying to drag and drop or upload files for sending in the team chat window (either the full tab or the pop-up window) I receive the below errors in the browser console:

    ------------------------------------- Loading package: MailCore mail.<servername>
    Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help mail.<servername>
    ------------------------------------- Loading package: Share mail.<servername>
    ------------------------------------- Loading package: ContactsCore mail.<servername>
    ------------------------------------- Loading package: Startup2 mail.<servername>
    ------------------------------------- Loading package: CalendarCore, Calendar mail.<servername>
    ------------------------------------- Loading package: Zimlet mail.<servername>
    This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. mail.<servername>
    ------------------------------------- Loading package: Alert mail.<servername>
    13-10-2019 15:59:3,282 LOG [DevEngine] Zimlets-nodev_all.js.zgz:10666:9
    Installed v0.1.0 Zimlets-nodev_all.js.zgz:10679:9
    ------------------------------------- Loading package: Contacts mail.<servername>
    13-10-2019 15:59:3,642 LOG [com_zextras_client_bundle._getCoreInfo] Zimlets-nodev_all.js.zgz:10666:9
    Object { version: "3.0.3", commit: "1c551d64019f38573a7c985f19ab1c452315c84f", ClientZimlet_MobilePassword: false, ClientZimlet_MobileSync: true }
    13-10-2019 15:59:3,644 LOG [Client Version] Zimlets-nodev_all.js.zgz:10666:9
    Object { version: {…} }
    13-10-2019 15:59:3,646 LOG [UserMobilePwd init] Zimlets-nodev_all.js.zgz:10666:9
    Init done Zimlets-nodev_all.js.zgz:10679:9
    13-10-2019 15:59:3,646 LOG [MobileFolderSync init] Zimlets-nodev_all.js.zgz:10666:9
    Init done Zimlets-nodev_all.js.zgz:10679:9
    13-10-2019 15:59:3,648 LOG [UserMobilePwd] Zimlets-nodev_all.js.zgz:10666:9
    Component disabled Zimlets-nodev_all.js.zgz:10679:9
    13-10-2019 15:59:3,773 LOG [MobileFolderSync] Zimlets-nodev_all.js.zgz:10666:9
    Component enabled Zimlets-nodev_all.js.zgz:10679:9
    ------------------------------------- Loading package: Mail mail.<servername>
    13-10-2019 15:59:4,568 WARN [] Zimlets-nodev_all.js.zgz:10666:9
    Unable to override 'ZmMailFolderTreeController.prototype.resetOperations', function already overridden. Zimlets-nodev_all.js.zgz:10674:9
    Requesting Notification permission outside a short running user-generated event handler is deprecated and will not be supported in the future. mail.<servername>
    ------------------------------------- Loading package: ZimletApp mail.<servername>
    ------------------------------------- Loading package: TasksCore mail.<servername>
    XML Parsing Error: no root element found
    Location: https://mail.<servername>…5596918efb/33c49433-6060-46b6-aa72-d573f45c588f1573624795913
    Line Number 1, Column 1: sendFile:1:1
    Intercept API rejection: 
    Object { statusCode: 413, error: "" }
        _interceptRejection ApiClient.js:436
    Intercept API rejection: 
    Object { statusCode: 502, error: "<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=ISO-8859-1\"/>\n<title>Error 502 Connection to Upstream is Refused</title>\n</head>\n<body>\n<h2>HTTP ERROR 502</h2>\n<p>Problem accessing ZCS upstream server.\n\tCannot connect to the ZCS upstream server. Connection is refused.<br/>\n    Possible reasons:\n    <ul>\n        <li>upstream server is unreachable</li>\n        <li>upstream server is currently being upgraded</li>\n        <li>upstream server is down</li>\n    </ul>\n    Please contact your ZCS administrator to fix the problem.\n</p><br/>\n<i><small>Powered by Nginx-Zimbra://</small></i><br/>                                                \n<br/>                                                \n<br/>                                                \n<br/>                                                \n<br/>                                                \n<br/>                                                \n<br/>                                                \n<br/>                                                \n<br/>                                                                                             \n\n</body>\n</html>\n" }
        _interceptRejection ApiClient.js:436
    I can see the image ready to send at the bottom of the window however clicking the send button logs the error and the image disappears and is not sent.

  2. #2
    TSE ZeXtras Employee matt's Avatar
    Join Date
    Aug 2019
    Hello zimusr,

    we need to deeper investigate your issue, I advise that you open a ticket on our support portal reporting your issue with:

    • the output of the followind commands:
      zmcontrol -v
      zxsuite core getVersion
      zxsuite core getLicenseInfo
      zxsuite config global get
      zxsuite connect getServices
      zxsuite connect iceServer get
      zmprov gc COSNAME
      zmprov gd DOMAIN.TDL zimbraPublicServiceProtocol zimbraPublicServiceHostname zimbraPublicServicePort
    • the mailbox.log file

    We'll be glad to help you.
    Have a nice day,
    the Zextras Team


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