ZxChat 2.1 not opening chat window when clicking on buddy name
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Thread: ZxChat 2.1 not opening chat window when clicking on buddy name

  1. #1
    Member
    Join Date
    Dec 2012
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    26

    ZxChat 2.1 not opening chat window when clicking on buddy name

    I deployed the 2.1 update from the Zimbra Administration panel and ZeXtra's ZxChat update button.

    The ZxChat zimlet appears to start fine, and I see my buddy list. But when I click on a buddy no chat appears to converse with that buddy.

    I can right click on the buddy and options are there to rename, delete, send email, view history. I didn't try delete, but the rest work.

    I've tried clearing the zimlet cache, redeploying the zimlet, rebooting the server.

    Occurs using Chrome 61.0.3163.100 and IE 11.674.15063.0.

    Zimbra 8.6.0_GA_1194 (build 20160120153603)
    ZExtras Core 2.6.0
    ZxChat 2.1

    TIA
    Danny

  2. #2
    Member ZeXtras Reseller
    Join Date
    Sep 2012
    Posts
    20
    Did you try to clear server cache for zimlets ?

    su - zimbra -c 'zmprov fc -a zimlet'
    Did you try to clear browser cache ?

  3. #3
    Member
    Join Date
    Dec 2012
    Posts
    26
    Quote Originally Posted by Charlie Brown View Post
    Did you try to clear server cache for zimlets ?

    Did you try to clear browser cache ?
    That's what "I've tried clearing the zimlet cache, " means. Yes, I did that exact thing.

    No. I shouldn't have to and I'm not going to. I tried IE and Chrome on two completely different computers from different States (remote control).

    Everything was fine and worked nominally with previous updates so something is wrong with this one.
    Last edited by dsiminiuk; 11-02-2017 at 04:04 PM.

  4. #4
    Member
    Join Date
    Dec 2012
    Posts
    26
    I wasn't able to get ZxChat v2.1 working. I ultimately uninstalled ZxSuite (everything) and installed it again, then added the ZxChat v2.0 back in. Chat is back and working as expected.
    If anybody needs the v2.0 ZxChat module it is here https://download.zextras.com/zxchat/...xtras_chat.zip

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