ZxChat notification not working correctly after ZeXtras & ZxChat update
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Thread: ZxChat notification not working correctly after ZeXtras & ZxChat update

  1. #1
    Junior Member
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    Jun 2015
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    ZxChat notification not working correctly after ZeXtras & ZxChat update

    I'm running two Zimbra + ZeXtras instances for two institutions.

    ZCS1: 8.7.3 FOSS, ZeXtras 2.6.0, ZxChat 2.0 @4897e00
    ZCS2: 8.6.0 FOSS, ZeXtras 2.6.0, ZxChat 2.0 @4897e00

    Old version of ZxChat worked fine on both locations. I've not met any problems during the update.

    Users on both locations are reporting, that ZxChat notification "Play a sound" and "Flash title bar"
    stopped working when Zimbra window is active and ZxChat communication is minimized and waiting for response.
    The original (1.36?) ZxChat version was able to flash chat window title bar and played a sound to let you know you have
    new response in the running chat.

    Tested on Firefox@linux, Firefox@windows, Chrome@windows.
    Ctrl+F5 ... no change.
    Browser's cache cleanup ... no change.
    New browser profile ... no change.
    Disabling and re-enabling both notification options in ZxChat ... no change.

    Notification works when Zimbra window is not active.

    Is it possible to release fixed version asap?

    Thanks!

  2. #2
    Member ZeXtras Reseller
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    Sep 2012
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    Issue is still present in ZxChat 2.1 : There is no "flash title bar" on chat window.

  3. #3
    Junior Member
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    Jun 2015
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    There is not "flash title bar", but the minimized chat window will pop-up now on a new chat activity. This is not consistent with Chat Properties, but as a solution it's fine - at least for us.

  4. #4
    Member ZeXtras Reseller
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    Sep 2012
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    Fuki, i am ok with you
    But some of my users ask to me : "Why the flashing of the chat window doesn't work anymore ?"
    This feature worked with version 1.x

  5. #5
    bud
    bud is offline
    ZeXtras Developer and Zimlet King ZeXtras Employee bud's Avatar
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    Jun 2012
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    Hello fuki,

    The issue Your users are experiencing is the new behavior for ZxChat 2.0+
    Quote Originally Posted by fuki View Post
    that ZxChat notification "Play a sound" and "Flash title bar" stopped working
    As a part of the restyling of ZxChat we have removed the blinking of the title bar.
    The sound is working as intended, to play sound some conditiond must met, like be in another browser tab etc.

    Coming back to the "blink issue", we are working on a more useful method to let Your users to know about the new messages on minimized conversations
    Have a nice day,
    bud
    The ZeXtras team

  6. #6
    Member ZeXtras Reseller
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    Sep 2012
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    I am waiting for you about "blink issue" because many of my users work in RDS environment, that is to say without sound !

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