Error Hazelcast instance is not active
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  • 1 Post By larcara

Thread: Error Hazelcast instance is not active

  1. #1
    Active Member
    Join Date
    Apr 2017
    Posts
    8

    Error Hazelcast instance is not active

    Hi,

    maybe you have same problem my issue, our issue is ZxChat OFFLINE and we have feedback plugin not installed or disabled, just read this link but still no update (https://forums.zextras.com/zxchat/51...-disabled.html).

    this is our zxchat and error log:

    Code:
    # zxsuite chat getServerStatus
    
            server_status                                       running
            active_users_count                                  15
            active_sessions_count                               16
            DB_version                                          2
            required_zimlet                                     1.15
            chat_server_version                                 2.0
    
    
    #zxsuite core getVersion
    
    CLI versions:
    
            zextras_version                                     2.4.3
            zextras_commit                                      dc945e66d596037d2022086d5a254c7deeb89c5a
            zal_version                                         1.11.3
            zal_commit                                          3b8e6d0efeab800978ffac04af807cf1476ebfb6
    
    
    Server versions:
    
            version                                             2.4.3
            commit                                              dc945e66d596037d2022086d5a254c7deeb89c5a
            systemType                                          ZeXtras
            product                                             ZeXtras Suite
            network                                             true
            vendor                                              zextras
            zal_version                                         1.11.3
            zal_commit                                          3b8e6d0efeab800978ffac04af807cf1476ebfb6

    Log Error :
    Code:
    2017-04-04 16:23:41,472 DEBUG com.hazelcast.core.HazelcastInstanceNotActiveException: Hazelcast instance is not active!
            at com.hazelcast.spi.impl.ProxyServiceImpl$ProxyRegistry.<init> (ProxyServiceImpl.java:291)
            at com.hazelcast.spi.impl.ProxyServiceImpl$ProxyRegistry.<init> (ProxyServiceImpl.java:278)
            at com.hazelcast.spi.impl.ProxyServiceImpl$1.createNew (ProxyServiceImpl.java:79)
            at com.hazelcast.spi.impl.ProxyServiceImpl$1.createNew (ProxyServiceImpl.java:77)
            at com.hazelcast.util.ConcurrencyUtil.getOrPutIfAbsent (ConcurrencyUtil.java:51)
            at com.hazelcast.spi.impl.ProxyServiceImpl.getDistributedObject (ProxyServiceImpl.java:130)
            at com.hazelcast.instance.HazelcastInstanceImpl.getDistributedObject (HazelcastInstanceImpl.java:403)
            at com.hazelcast.instance.HazelcastInstanceImpl.getMap (HazelcastInstanceImpl.java:191)
            at com.hazelcast.instance.HazelcastInstanceProxy.getMap (HazelcastInstanceProxy.java:71)
            at com.zextras.lib.hazelcast.HazelcastInstanceAccessor.contains (HazelcastInstanceAccessor.java:106)
            at com.zextras.lib.hazelcast.HazelcastServiceAccessor.selectStoreAccessor (HazelcastServiceAccessor.java:86)
            at com.zextras.lib.hazelcast.HazelcastServiceAccessor.getNullable (HazelcastServiceAccessor.java:175)
            at com.zextras.lib.provisioning.HazelcastObjectAccessor.getEntry (HazelcastObjectAccessor.java:89)
            at com.zextras.lib.provisioning.AttributeReaderAggregator.getEntry (AttributeReaderAggregator.java:27)
            at com.zextras.lib.provisioning.Attribute.read (Attribute.java:108)
            at com.zextras.lib.provisioning.AccountConfig.getValue (AccountConfig.java:72)
            at com.zextras.lib.provisioning.AccountConfig.isHistoryEnabled (AccountConfig.java:124)
            at com.zextras.newchat.events.EventSoapSessionRegistred.isHistoryEnabled (EventSoapSessionRegistred.java:63)
            at com.zextras.newchat.soap.encoders.EventSoapSessionRegistredEncoder.encode (EventSoapSessionRegistredEncoder.java:27)
            at com.zextras.newchat.operations.RegisterSoapSession.exec (RegisterSoapSession.java:92)
            at com.zextras.newchat.events.EventManager.execOperations (EventManager.java:54)
            at com.zextras.newchat.soap.InitialSoapRequestHandler.handleRequest (InitialSoapRequestHandler.java:139)
            at com.zextras.newchat.soap.ChatSoapHandler.handleRequest (ChatSoapHandler.java:65)
            at org.openzal.zal.soap.InternalDocumentHelper.handle (InternalDocumentHelper.java:75)
            at org.openzal.zal.soap.InternalDocumentHandler.handle (InternalDocumentHandler.java:42)
            at com.zimbra.soap.SoapEngine.dispatchRequest (SoapEngine.java:605)
            at com.zimbra.soap.SoapEngine.dispatch (SoapEngine.java:458)
            at com.zimbra.soap.SoapEngine.dispatch (SoapEngine.java:271)
            at com.zimbra.soap.SoapServlet.doWork (SoapServlet.java:303)
            at com.zimbra.soap.SoapServlet.doPost (SoapServlet.java:213)
            at javax.servlet.http.HttpServlet.service (HttpServlet.java:707)
            at com.zimbra.cs.servlet.ZimbraServlet.service (ZimbraServlet.java:206)
            at javax.servlet.http.HttpServlet.service (HttpServlet.java:790)
            at org.eclipse.jetty.servlet.ServletHolder.handle (ServletHolder.java:821)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1685)
            at com.zimbra.cs.servlet.CsrfFilter.doFilter (CsrfFilter.java:158)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.RequestStringFilter.doFilter (RequestStringFilter.java:54)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.SetHeaderFilter.doFilter (SetHeaderFilter.java:59)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter (ETagHeaderFilter.java:47)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter (ContextPathBasedThreadPoolBalancerFilter.java:107)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter (ZimbraQoSFilter.java:116)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter (ZimbraInvalidLoginFilter.java:123)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at org.eclipse.jetty.servlets.DoSFilter.doFilterChain (DoSFilter.java:473)
            at org.eclipse.jetty.servlets.DoSFilter.doFilter (DoSFilter.java:318)
            at org.eclipse.jetty.servlets.DoSFilter.doFilter (DoSFilter.java:288)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter (ServletHandler.java:1668)
            at org.eclipse.jetty.servlet.ServletHandler.doHandle (ServletHandler.java:581)
            at org.eclipse.jetty.server.handler.ScopedHandler.handle (ScopedHandler.java:143)
            at org.eclipse.jetty.security.SecurityHandler.handle (SecurityHandler.java:524)
            at org.eclipse.jetty.server.session.SessionHandler.doHandle (SessionHandler.java:226)
            at org.eclipse.jetty.server.handler.ContextHandler.doHandle (ContextHandler.java:1158)
            at org.eclipse.jetty.servlet.ServletHandler.doScope (ServletHandler.java:511)
            at org.eclipse.jetty.server.session.SessionHandler.doScope (SessionHandler.java:185)
            at org.eclipse.jetty.server.handler.ContextHandler.doScope (ContextHandler.java:1090)
            at org.eclipse.jetty.server.handler.ScopedHandler.handle (ScopedHandler.java:141)
            at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle (ContextHandlerCollection.java:213)
            at org.eclipse.jetty.server.handler.HandlerCollection.handle (HandlerCollection.java:109)
            at org.eclipse.jetty.server.handler.HandlerWrapper.handle (HandlerWrapper.java:119)
            at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle (RewriteHandler.java:318)
            at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle (GzipHandler.java:437)
            at org.eclipse.jetty.server.handler.DebugHandler.handle (DebugHandler.java:84)
            at org.eclipse.jetty.server.handler.HandlerWrapper.handle (HandlerWrapper.java:119)
            at org.eclipse.jetty.server.Server.handle (Server.java:517)
            at org.eclipse.jetty.server.HttpChannel.handle (HttpChannel.java:306)
            at org.eclipse.jetty.server.HttpConnection.onFillable (HttpConnection.java:242)
            at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded (AbstractConnection.java:261)
            at org.eclipse.jetty.io.FillInterest.fillable (FillInterest.java:95)
            at org.eclipse.jetty.io.SelectChannelEndPoint$2.run (SelectChannelEndPoint.java:75)
            at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun (ExecuteProduceConsume.java:213)
            at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run (ExecuteProduceConsume.java:147)
            at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob (QueuedThreadPool.java:654)
            at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run (QueuedThreadPool.java:572)
            at java.lang.Thread.run (Thread.java:745)
    Last edited by bud; 04-10-2017 at 08:36 AM. Reason: Added [CODE] tags to improve formatting

  2. #2
    Zextras employee Known ZeXtras Reseller
    Participant

    Join Date
    Aug 2016
    Posts
    72
    Hi dhirmansyah !

    Could you execute this command on all your servers:
    Code:
    zxsuite config dorestartservice module
    next check with
    Code:
    zxsuite config status
    if all Hezelcast instances are connected.

    I also suggest you update to latest Zextras Suite!

    Have a nice day,
    Luca
    dhirmansyah likes this.
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  3. #3
    Active Member
    Join Date
    Apr 2017
    Posts
    8
    Quote Originally Posted by larcara View Post
    Hi dhirmansyah !

    Could you execute this command on all your servers:
    Code:
    zxsuite config dorestartservice module
    next check with
    Code:
    zxsuite config status
    if all Hezelcast instances are connected.

    I also suggest you update to latest Zextras Suite!

    Have a nice day,
    Luca
    Hi Luca,

    Thanks for your reply, i will try it first if this problem occurs again, currently this chat was solved with restart zimbra service.

    Best regards,
    dhirmansyah

  4. #4
    Active Member
    Join Date
    Apr 2017
    Posts
    8
    Quote Originally Posted by dhirmansyah View Post
    Hi Luca,

    Thanks for your reply, i will try it first if this problem occurs again, currently this chat was solved with restart zimbra service.

    Best regards,
    dhirmansyah
    Hi Luca,

    Your command working for this issue. many thanks for your command. it's helpful.

    BR,
    Dhirmansyah

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