Cannot start zxchat
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  • 1 Post By mino

Thread: Cannot start zxchat

  1. #1
    Junior Member
    Join Date
    Mar 2017

    Cannot start zxchat


    I've got a problem. I had working old zxchat (don't remember which version).

    I removed zxsuite to install zxmigration tool.

    After having export the accounts I wanted. I removed zxmigration tool.

    Now I can reinstall latest zextra suite but zxchat service refuse to start with the following message:

    $zxsuite chat doStartService module

    Service module could not be started, since one or more mandatory sub-services failed to start.

    The following mandatory sub-services failed to start:
    - database: Unable to start chat DB handler
    What can I do to restore the service?

    I found the solution.
    - I removed zextra_suite ( ./ -u )
    - I restored the /opt/zimbra/conf/zextra from Monday backup
    - I reinstall last version of zextra_suite

    now everything works fine.
    Last edited by mino; 03-17-2017 at 02:24 AM. Reason: Found the solution
    bud likes this.


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