zxChat buddy list sidebar hidden on ZCS 8.6 (version 1.32 and 1.35)
Results 1 to 6 of 6
Like Tree2Likes
  • 2 Post By lchavas

Thread: zxChat buddy list sidebar hidden on ZCS 8.6 (version 1.32 and 1.35)

  1. #1
    Active Member
    Join Date
    Feb 2016
    Posts
    4

    zxChat buddy list sidebar hidden on ZCS 8.6 (version 1.32 and 1.35)

    Dear diary,

    Until today, we used to be happy with zxChat 1.32 on our 8.6 ZCS server, but today one of my users hid his buddy list in the sidebar.
    The buddy list disappeared, the sidebar won't display and i have no option to make it reappear from the admin console.

    What i have tried :
    - opening the account on other browsers (chrome, firefox)
    - clearing the zxChat zimlet cache
    - clearing the browser cache
    - uninstalling and reinstalling the zimlet and clearing both the zimlet and browser cache
    - uninstalling 1.32 and installing 1.35 and clearing both the zimlet and browser cache

    None of it works. The sidebar does not show, and i cannot retrieve the main zxChat window.

    Thank you for your time.

    Respectfully,
    L.
    Last edited by lchavas; 02-03-2016 at 02:49 PM.

  2. #2
    Active Member
    Join Date
    Feb 2016
    Posts
    4
    I have some shameful news.

    Disabling AdBlockPlus solved the sidebar disappearing issue on chrome and firefox.
    Although the "ads blocked" counter is not incremented, which leads me to believe that something is not quite right here.
    Still it should have been obvious before i posted.

    Anyway i have instructed my users not to use the sidebar function, as it is incompatible with their ad blocker.

    Thank you.

  3. #3
    bud
    bud is offline
    ZeXtras Developer and Zimlet King ZeXtras Employee bud's Avatar
    Join Date
    Jun 2012
    Posts
    71
    Hello lchavas,

    Quote Originally Posted by lchavas View Post
    Disabling AdBlockPlus solved the sidebar disappearing issue on chrome and firefox.
    The ZeXtras Chat Zimlet in sidebar mode use a space called "td_sidebar_ad".
    In ancient times, Yahoo! used that space to display some Ads.

    We have done many tests, and the only way to reproduce the issue is to manually add an AdBlock rule for a div called "td_sidebar_ad".
    In your settings do You have a role like this?

    Feel free to send to community@zextras.com your custom roles, I will be glad to analyze them to improve the ZeXtras Chat Zimlet
    Have a nice day,
    bud
    The ZeXtras team

  4. #4
    Active Member
    Join Date
    Feb 2016
    Posts
    4
    Quote Originally Posted by bud View Post
    Hello lchavas,



    The ZeXtras Chat Zimlet in sidebar mode use a space called "td_sidebar_ad".
    In ancient times, Yahoo! used that space to display some Ads.

    We have done many tests, and the only way to reproduce the issue is to manually add an AdBlock rule for a div called "td_sidebar_ad".
    In your settings do You have a role like this?

    Feel free to send to community@zextras.com your custom roles, I will be glad to analyze them to improve the ZeXtras Chat Zimlet
    We have no custom ruling, but the french ad list (Liste FR+EasyList) is automatically installed during ABP setup.
    That list may contain something different from what you have.

    We keep ABP simple and clean, as installed from these pages :
    https://addons.mozilla.org/fr/firefo.../adblock-plus/
    https://chrome.google.com/webstore/d...dilifddb?hl=fr

    I have checked, and the issues presents on a fresh browser install with fresh ABP.

  5. #5
    Active Member
    Join Date
    Feb 2016
    Posts
    4
    After testing my theory, the "Liste FR+EasyList" list actually blocks the sidebar, and the sidebar works with that list disabled.
    Pity though, as it is the default list on a fresh ABP install on french browsers (Chrome, Firefox, Maxthon etc.)

    I have my answer, and i thank you for your support.
    d0s0n and bud like this.

  6. #6
    bud
    bud is offline
    ZeXtras Developer and Zimlet King ZeXtras Employee bud's Avatar
    Join Date
    Jun 2012
    Posts
    71
    Quote Originally Posted by lchavas View Post
    [...] the "Liste FR+EasyList" list actually blocks the sidebar [...]
    After digging into the FR Easy List from AdBlock (I found it here) I can see that the list contains these two rules:
    Code:
    ###skin_container_sidebar_ad
    ###skin_td_sidebar_ad
    Which blocks the correct visualization.

    For these cases please report the issue to the maintainer of the extension following the steps which can be found in the user guide.
    Anyway, We will try to submit the issue for you.

    Thank You lchavas for you reporting!
    Last edited by bud; 02-04-2016 at 11:50 AM. Reason: Added link to AdBlock help page
    Have a nice day,
    bud
    The ZeXtras team

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •