Contact Groups issues
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Thread: Contact Groups issues

  1. #1
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    Contact Groups issues

    Versions installed:
    zxsuite: 2.0.3
    zxchat:1.32
    zimbra version: Release 8.0.7_GA_6021.RHEL6_64_20140408123911 RHEL6_64 FOSS edition.

    Browser used: ANY

    Background: zxchat previous version was 1.20. Then updated to the latest zxsuite which includes the latest zxchat zimlet.

    Issue:
    User reported that he created the contact groups after logging out and closing the browser, when he logged-in again several issues came out:
    1. there was no buddies list. It(contact groups and non grouped contacts) will only show up when you type a letter in the search box.
    2. once the buddies and the contact groups are shown after you did #1, the contact groups do not expand to list the users. it just shows the 1/5 (eg.) or the online/offline count. its as if its just listed. Arrow will not go down and list the buddies in the group.
    3. you wont be able to delete the contact group.
    4. the search for the users in the contact group will not show up.
    5. the users cannot be re-added into the buddies list (since technically its already added).

    For those who did not create the contact groups, no issues.

    If a user/s(in the contact group) chat's with you, you'll be able to chat. But if you initiate the chat(on a user thats in your contact group), you wont be able to, since the name wont list or show up even on search.

  2. #2
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    On start, this shows up:
    Code:
    Error: Raven has not been configured.
    m()Zimlets...3afea2a (line 5328)
    _l = "error"
    _h = "Error: Raven has not been configured."
    H()Zimlets...3afea2a (line 5300)
    E.isSetup()Zimlets...3afea2a (line 5051)
    f()Zimlets...3afea2a (line 5544)
    p = false
    y = ZmAppCtxt { _trees={...}, accountList=ZmAccountList, inStartup=false, more...}
    g = "https://e6d27a26a2a24466...@feedback.zextras.com/3"
    O</_g.prototype.init()Zimlets...3afea2a (line 9868)
    m</f.prototype.init()Zimlets...3afea2a (line 495)
    ZmZimletContext.prototype._finished_loadIncludes() line 1...val (4) (line 987)
    ZmZimletMgr.prototype._finished_loadIncludes() line 1...val (4) (line 1674)
    l = ["com_zextras_chat", "com_zimbra_attachcontacts", "com_zimbra_phone", 7 more...]
    c = null
    AjxCallback.prototype.run()newmail....com.ph (line 855)
    e()Startup...8125659 (line 3774)
    h = null
    AjxCallback.simpleClosure/<()newmail....com.ph (line 888)
    	
    
    console[_l](_h)
    On debug, the message below shows up on trying to expand the contact group.
    Code:
    9-8-2015 23:50:46,133 ERROR [window.onerror]
    TypeError: tableNode is null
    DwtTreeItem.prototype._initialize()DwtTree...8125659 (line 530)
    BuddyTreeItem</BuddyTreeItem.prototype._initialize()com_zex...ntry=US (line 31708)
    DwtTreeItem.prototype._realizeDeferredChildren()DwtTree...8125659 (line 815)
    DwtTreeItem.prototype._expand()DwtTree...8125659 (line 797)
    GroupTreeItem</GroupTreeItem.prototype._expand()com_zex...ntry=US (line 30915)
    DwtTreeItem._nodeIconMouseDownHdlr()DwtTree...8125659 (line 763)
    	
    
    tableNode.style.tableLayout = "auto";
    
    DwtTree...8125659 (line 530)
    com_zex...ntry=US (line 5063)
    TypeError: tableNode is null
    	
    
    tableNode.style.tableLayout = "auto";
    Last edited by bud; 09-11-2015 at 03:55 PM. Reason: Formatted the terminal output

  3. #3
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    In relation to the issue stated, how can i just reset the zxchat setting of the user(while waiting for possible fix/workaround)? is there a way? Meaning, bring back the user to the starting point so that he can just re-add the contacts.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello zimben,
    welcome to the forums!

    The issue you reported has been recently solved by our Dev Team and while the fix will be officially included in the next ZeXtras Chat Zimlet release we've made a custom build of the current release including the very same fix, which you can download from http://www.zextras.com/download/zxch...xtras_chat.zip.

    Please deploy this zimlet file either via GUI or through the `zmzimletctl deploy` command, clear your browser's and server's cache (`zmprov fc zimlet com_zextras_chat`) and retry...

    Have a nice day,
    Cine
    the ZeXtras Team
    Last edited by Cine; 09-11-2015 at 08:29 AM.
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  5. #5
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    Quote Originally Posted by Cine View Post
    Hello zimben,
    welcome to the forums!

    The issue you reported has been recently solved by our Dev Team and while the fix will be officially included in the next ZeXtras Chat Zimlet release we've made a custom build of the current release including the very same fix, which you can download from http://www.zextras.com/download/zxch...xtras_chat.zip.

    Please deploy this zimlet file either via GUI or through the `zmzimletctl deploy` command, clear your browser's and server's cache (`zmprov fc zimlet com_zextras_chat`) and retry...

    Have a nice day,
    Cine
    the ZeXtras Team
    Error still persist. Please check update in BUG 158. Thanks!

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Zimben!

    Did you clear both the browser's and server's cache after deploying the new zimlet?
    Does the issue still appear even when accessing the ZWC in Dev Mode (by adding "?dev=1" at the end of the URL, e.g. http://mail.yourdomain.com/?dev=1)?

    Have a nice day,
    Cine
    the Zextras Tean
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  7. #7
    bud
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    ZeXtras Developer and Zimlet King ZeXtras Employee bud's Avatar
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    Hello zimben,

    Please can You deploy a new patched version of the ZeXtras Chat Zimlet from http://www.zextras.com/download/zxch...xtras_chat.zip ?
    Just to be sure, please check the Version Id of the deployed zimlet. The Version Id should be '35824a6'.

    To see the Version Id go to: Main chat window -> Settings (gear) button -> About tab -> Zimlet Version

    If the issue persist, please paste the log obtained with the dev=1 mode of the Zimbra Web Client.
    Have a nice day,
    bud
    The ZeXtras team

  8. #8
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    Quote Originally Posted by bud View Post
    Hello zimben,

    Please can You deploy a new patched version of the ZeXtras Chat Zimlet from http://www.zextras.com/download/zxch...xtras_chat.zip ?
    Just to be sure, please check the Version Id of the deployed zimlet. The Version Id should be '35824a6'.

    To see the Version Id go to: Main chat window -> Settings (gear) button -> About tab -> Zimlet Version

    If the issue persist, please paste the log obtained with the dev=1 mode of the Zimbra Web Client.
    The current version is from the previous patch 1.32 (7504ec7).. Will try and deploy this new patch over the weekend.

  9. #9
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by zimben View Post
    The current version is from the previous patch 1.32 (7504ec7).. Will try and deploy this new patch over the weekend.
    Hello zimben!

    That's great, just remember that deploying a new ZeXtras Chat Zimlet version does not require a service restart (so you can freely do it at any time )

    Have a nice day,
    Cine
    the ZeXtras Team
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