Hello Pilcheck and welcome to ZeXtras Forums!
The idle time is calculated by Zimbra using every single interaction with the Zimbra Web Client (mouse move on the Client, click, etc.).
Switching tab, locking the screen or other non-zimbra action are not notified to Web Client, so that events cannot be used.
I have noticed a bug in the ZxChat Zimlet idle timer routine and We are working on them, a fix will be delivered in the next release of the ZeXtras Chat Zimlet.
About the default chat view (with related property), try to open an RFE on bugzilla.zextras.com
In the mean time you can set the property for your users with the cli command:
Code:
zmprov ma user@example.com -zimbraZimletUserProperties "com_zextras_chat:zxchat_pref_dockmode:true"
zmprov ma user@example.com -zimbraZimletUserProperties "com_zextras_chat:zxchat_pref_dockmode:TRUE"
zmprov ma user@example.com +zimbraZimletUserProperties "com_zextras_chat:zxchat_pref_dockmode:FALSE"
To check if the property is applied correctly type this command:
Code:
zmprov ga user@example.com | grep "com_zextras_chat:zxchat_pref_dockmode:"
You should see a row like:
Code:
zimbraZimletUserProperties: com_zextras_chat:zxchat_pref_dockmode:FALSE
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