1.27 not turning URLs into clickable links
Page 1 of 2 12 LastLast
Results 1 to 10 of 14
Like Tree1Likes

Thread: 1.27 not turning URLs into clickable links

  1. #1
    Active Member
    Join Date
    Feb 2015
    Posts
    18

    1.27 not turning URLs into clickable links

    This is really annoying my users, any word on if this will be fixed in the next version?

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,350
    Hello Abzstrak!

    ZeXtras Chat does not convert text URLs to clickable elements itself, as this is done by Zimbra's default zimlet (com_zimbra_url). Could you please make sure that this Zimlet is available and active on your users?

    If the Zimlet is enabled but URLs are not parsed/converted, there might be a compatibility issue with another Zimlet.
    Could you please let me know:
    - Which browser are you using?
    - Did you try clearing the server's zimlet cache and browser's cache?
    - Could you please access the WebClient in Dev Mode (by adding ?dev=1 at the end of the URL) and checking whether it works this way? If not, is there any error in your browser's Javascript console?

    Also, which zimlets are available/active for the affected users?
    You can find out by running:
    Code:
    zmprov ga user@domain.com | grep -i zimlet
    zmprov gc ClassOfServiceName | grep -i zimlet
    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  3. #3
    Active Member
    Join Date
    Feb 2015
    Posts
    18
    ok, crap, I assumed it was just a known bug.

    I have the zimbra_url zimlet set as mandatory for all COS's. As far as I can tell this is happening for all my users. It was originally noticed by a Linux user running Arch using Chrome, I then noticed it (running Arch as well) in Chromium. We've since tested it on Ubuntu, OSX and Windows in Chrome, Chromium, Firefox, Safari and IE9.

    I don't have any zimlets installed other than what comes with Zimbra and zextras, so nothing crazy there. I cleared the cache (zimlet and browser), but to no avail. I tried dev mode, same issue occurs and I only see one error:
    Failed to load resource: the server responded with a status of 404 (Not Found)
    emojione.sprites.css.map:1 GET https://[REDACTED}/service/zimlet/co...prites.css.map 404 (Not Found)


    here are the zmprov commands for my user account:

    zmprov ga user@domain.com | grep -i zimlet
    zimbraFeatureManageZimlets: TRUE
    zimbraPrefZimletTreeOpen: TRUE
    zimbraZimletAvailableZimlets: !com_zimbra_attachmail
    zimbraZimletAvailableZimlets: +com_zimbra_srchhighlighter
    zimbraZimletAvailableZimlets: +com_zimbra_mailarchive
    zimbraZimletAvailableZimlets: !com_zimbra_url
    zimbraZimletAvailableZimlets: !com_zimbra_email
    zimbraZimletAvailableZimlets: !com_zextras_client
    zimbraZimletAvailableZimlets: +com_zimbra_ymemoticons
    zimbraZimletAvailableZimlets: +com_zextras_chat
    zimbraZimletAvailableZimlets: +com_zimbra_attachcontacts
    zimbraZimletAvailableZimlets: !com_zimbra_date
    zimbraZimletLoadSynchronously: FALSE
    zimbraZimletUserProperties: com_zextras_chat:zxchat_pref_show_debug_info:false
    zimbraZimletUserProperties: com_zextras_chat:zxchat_debug_commit_id:856b084
    zimbraZimletUserProperties: com_zextras_chat:zxchat_pref_dockmode:FALSE
    zimbraZimletUserProperties: com_zextras_chat:zxchat_pref_emoji_in_hist:FALSE
    zimbraZimletUserProperties: com_zextras_chat:IM_ZIMLET_GROUP_DATA:01[]
    zimbraZimletUserProperties: com_zextras_chat:zxchat_pref_emoji_in_mail:FALSE
    zimbraZimletUserProperties: com_zextras_chat:zxchat_pref_emoji_in_conv:TRUE
    zimbraZimletUserProperties: com_zextras_chat:zxchat_pref_dockmode_up:TRUE
    zimbraZimletUserProperties: com_zextras_chat:IM_ZIMLET_GROUP_DATA_01:

    zmprov gc ClassOfServiceName | grep -i zimlet
    zimbraFeatureManageZimlets: TRUE
    zimbraPrefZimletTreeOpen: FALSE
    zimbraZimletAvailableZimlets: +com_zimbra_attachmail
    zimbraZimletAvailableZimlets: +com_zimbra_srchhighlighter
    zimbraZimletAvailableZimlets: +com_zimbra_mailarchive
    zimbraZimletAvailableZimlets: !com_zimbra_url
    zimbraZimletAvailableZimlets: !com_zimbra_email
    zimbraZimletAvailableZimlets: !com_zextras_client
    zimbraZimletAvailableZimlets: +com_zimbra_ymemoticons
    zimbraZimletAvailableZimlets: +com_zextras_chat
    zimbraZimletAvailableZimlets: !com_zimbra_date
    zimbraZimletAvailableZimlets: +com_zimbra_attachcontacts
    zimbraZimletLoadSynchronously: FALSE


    Here is some other server info:
    Running server on
    Ubuntu LTS 14.04
    Zimbra 8.6.0_GA_1162.FOSS
    Zextras 2.0
    zxchat zimlet 1.27
    1 server
    Linode VPS with 8 cores, 16GB RAM and 384GB storage (45% used storage)

    LMK if you need my order ID, also, if needed, I could create you a zimbra account on the server to test with.
    Last edited by Abzstrak; 05-05-2015 at 02:48 PM.

  4. #4
    Active Member
    Join Date
    Feb 2015
    Posts
    18
    I should also note that the Emoji's are not working, I just see the code for them... I assumed that was a carry over from a known problem in 1.26, but maybe not?

  5. #5
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,350
    Hello Abzstrak!

    Bud and the ZeXtras Chat Zimlet devs are working on this, will get back to you as soon as I have a feedback...

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  6. #6
    Active Member
    Join Date
    Feb 2015
    Posts
    18
    cool, thanks!

  7. #7
    Active Member
    Join Date
    Feb 2015
    Posts
    18
    I know I'm impatient, but I'm getting asked over and over by users... Any update?

    TIA


    Also, I should note that the everything in the chat window is also not highlightable at all, so one cannot copy and paste the URL, the only option left for the user is to try to manually retype the link or ask the person to email it (or start using pidgin).
    Last edited by Abzstrak; 05-07-2015 at 04:39 PM.

  8. #8
    Active Member
    Join Date
    Feb 2015
    Posts
    18
    any updates?

  9. #9
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,350
    Hello Abzstrak!

    Unfortunately we haven't been able to reproduce the issue on our test environments yet, we'll run some further tests and I'll get back to you as soon as possible...

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  10. #10
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,350
    Hello Abzstrak!

    The Dev Team notified me that they found the cause of the issue, which appears to be a conflict with the "Yahoo Emoticons" Zimlet: the issue will be fixed in the next ZxChat Zimlet release, but in the meantime disabling the Yahoo Emoticons zimlet or changing its priority so that it's the lower one of all zimlets through the "zmzimletct listPriority" and "zmzimletctl setPriority" commands will make URLs clickable again...

    Thank you for your report and have a nice day!

    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •