ZxExport/ZxBackup import not working for Briefcase/Shared resources/filters/calendars
Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: ZxExport/ZxBackup import not working for Briefcase/Shared resources/filters/calendars

  1. #1
    kky
    kky is offline
    Active Member
    Join Date
    May 2014
    Posts
    7

    ZxExport/ZxBackup import not working for Briefcase/Shared resources/filters/calendars

    Hi,

    I've used ZxExport to backup my zimbra 7 accounts and then used ZxBackup to import all the
    accounts on Zimbra 8, the size of the backup is 57GB (i've rsynced everything on the new server).

    The output result is below, the main problem is that the briefcases has not been restored, is it a missed configuration?
    is ZxBackup import supposed to restore also the briefcases? restoring email filters and calendars is not a big deal
    but the briefcases would be a lot of work, please let me know what would be the best solution.

    Thnaks in advance,
    kky

    Operation requested by: admin@zimbra8.company.com

    ZeXtras Version: 1.8.15
    ZeXtras commit: ab503ce42960515b0c733578697c3907ab7d6601
    Zimbra version: 8.0.6_GA_5922 20131203103705 20131203-1040 FOSS


    Warnings: 0
    Errors: 0


    - stats -
    Restored Items: 0
    Skipped Items: 0
    Unrestored Items: 0

    - ignored ldap attributes -
    zimbraId, zimbraCreateTimestamp

    - debug info -
    -- parameters --
    onlyProvisioning = false
    restoreChatBuddies = true
    filterDeleteAccount = true
    obeyHSM = false
    humanDate = last available
    OpStartTime = 1399043156266
    origin = SOAP
    skipCos = false
    date = null
    skipAliases = false
    domainNameList = portal2.company.com, zimbra.company.com
    skipDistList = false
    dataPath = /opt/zimbra/backup/zextras/
    notificationeMails = admin@company.com
    accountNameList = admin@portal2.company.com, all users
    skipSystemAccount = false
    -- context --
    numAccountsRestoredPhase2 = 89
    restored_hack_7_8_list = null
    extMap = com.zextras.backup.ZEBackupExtMap@5d092b8d
    lastAccountId = 386bd770-6793-4cde-b52d-e70176827f4d
    currentAccount = ham.odo2xwm8@portal2.company.com
    ignoredLdapAttributes = zimbraId, zimbraCreateTimestamp
    usedCOSList =
    backup_version = 8.0.6
    completed = 1
    tag_to_rename = null
    numTotalAccounts = 89

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello kky,
    welcome to the forums!

    Briefcases should be exported and imported by default, are there any errors or exceptions in the Export/Import logs?

    Have a nice day,
    Cine
    the ZeXtras Team
    Last edited by Cine; 05-05-2014 at 09:06 AM.
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  3. #3
    kky
    kky is offline
    Active Member
    Join Date
    May 2014
    Posts
    7
    Hi Cine,

    the log file doesnt contains any errors, the first import was done with zimbra ldap importer, in fact from the logs you can see that it finds the accounts properly but in the end nothing is imported. I've also shared mainly the briefcase from the admin user although also the user's briefcase is empty. Do you suggest to remove all the accounts and try again?

    thanks,
    kky

    Quote Originally Posted by Cine View Post
    Hello kky,
    welcome to the forums!

    Briefcases should be exported and imported by default, are there any errors or exceptions in the Export/Import logs?

    Have a nice day,
    Cine
    the ZeXtras Team

  4. #4
    kky
    kky is offline
    Active Member
    Join Date
    May 2014
    Posts
    7
    I've tried to reimport 3 accounts, this is the log file:

    2014-05-05 18:33:54,859 INFO Starting External Restore
    2014-05-05 18:33:54,859 INFO ZeXtras version: 1.8.15 commit ab503ce42960515b0c733578697c3907ab7d6601
    2014-05-05 18:33:54,860 INFO Zimbra version: 8.0.6_GA_5922 20131203103705 20131203-1040 FOSS
    2014-05-05 18:33:54,860 INFO Parameters:
    onlyProvisioning = false
    filterDeleteAccount = true
    obeyHSM = false
    humanDate = last available
    OpStartTime = 1399314834859
    origin = SOAP
    skipCos = false
    date = null
    skipAliases = false
    domainNameList = portal2.company.com, zimbra.company.com
    skipDistList = false
    dataPath = /opt/zimbra/backup/zextras/
    notificationeMails = admin@company.com
    accountNameList = admin@portal2.company.com, testuser@portal2.company.com, testuser@zimbra.company.com
    skipSystemAccount = false

    2014-05-05 18:33:55,911 INFO Found 96 accounts
    2014-05-05 18:33:55,920 INFO Skipping unselected account a-user@zimbra.company.com
    2014-05-05 18:33:55,930 INFO Skipping unselected account testusertest@zimbra.company.com
    ..
    2014-05-05 18:33:56,266 INFO Skipping unselected account ham.odo2xwm8@portal2.company.com
    2014-05-05 18:33:56,271 INFO Restoring server layout (first pass)
    2014-05-05 18:33:56,271 INFO Domain attributes restore, domain portal2.company.com is local: skipped
    2014-05-05 18:33:56,272 INFO Domain attributes restore, domain zimbra.company.com is local: skipped
    2014-05-05 18:33:56,272 INFO Restoring COS defaultExternal
    2014-05-05 18:33:56,469 INFO Creating empty accounts
    2014-05-05 18:33:56,470 INFO Skipping creation of already existing account testuser@portal2.company.com
    2014-05-05 18:33:56,471 INFO Skipping creation of already existing account testuser@zimbra.company.com
    2014-05-05 18:33:56,475 INFO Skipping creation of already existing account admin@portal2.company.com
    2014-05-05 18:33:56,475 INFO Restoring accounts attributes
    2014-05-05 18:33:56,475 INFO Restoring account into itself testuser@portal2.company.com: skipping attribute restoring
    2014-05-05 18:33:56,476 INFO Restoring account into itself testuser@zimbra.company.com: skipping attribute restoring
    2014-05-05 18:33:56,476 INFO Restoring account into itself admin@portal2.company.com: skipping attribute restoring
    2014-05-05 18:33:56,476 INFO Restoring server layout (last pass)
    2014-05-05 18:33:56,477 INFO Domain attributes restore, second phase, domain portal2.company.com is local: skipped
    2014-05-05 18:33:56,477 INFO Domain attributes restore, second phase, domain zimbra.company.com is local: skipped
    2014-05-05 18:33:56,477 INFO Every account has been created
    2014-05-05 18:33:56,477 INFO From now on you can receive emails and use accounts, expect slowdowns(items will be added while the user is using his account)
    2014-05-05 18:33:56,497 INFO Starting items restoring
    2014-05-05 18:33:56,497 INFO Restoring common items of account testuser@portal2.company.com
    2014-05-05 18:33:56,600 DEBUG Restoring item 275
    2014-05-05 18:33:56,610 WARN Skipping item 275: already exists
    2014-05-05 18:33:56,624 DEBUG Restoring item 1
    2014-05-05 18:33:56,625 WARN Skipping system item 1 on local import
    2014-05-05 18:33:56,631 DEBUG Restoring item 274
    2014-05-05 18:33:56,633 WARN Skipping item 274: already exists
    2014-05-05 18:33:56,634 DEBUG Restoring item 2
    2014-05-05 18:33:56,635 WARN Skipping system item 2 on local import
    2014-05-05 18:33:56,648 DEBUG Restoring item 273
    2014-05-05 18:33:56,650 WARN Skipping item 273: already exists
    2014-05-05 18:33:56,656 DEBUG Restoring item 272
    2014-05-05 18:33:56,658 WARN Skipping item 272: already exists
    2014-05-05 18:33:56,659 DEBUG Restoring item 3
    ....
    2014-05-05 18:33:56,881 DEBUG Restoring item 258
    2014-05-05 18:33:56,881 WARN Skipping item 258: already exists
    2014-05-05 18:33:56,884 DEBUG Restoring item 17
    2014-05-05 18:33:56,884 WARN Skipping system item 17 on local import
    2014-05-05 18:33:56,889 DEBUG Restoring item 16
    2014-05-05 18:33:56,889 WARN Skipping system item 16 on local import
    2014-05-05 18:33:56,892 DEBUG Restoring item 259
    2014-05-05 18:33:56,892 WARN Skipping item 259: already exists
    2014-05-05 18:33:56,897 DEBUG Restoring item 257
    ....
    2014-05-05 18:33:57,54 DEBUG Restoring item 295
    2014-05-05 18:33:57,58 WARN Skipping item 295: already exists
    2014-05-05 18:33:57,59 DEBUG Restoring item 296
    2014-05-05 18:33:57,65 WARN Skipping item 296: already exists
    2014-05-05 18:33:57,83 DEBUG Restoring item 297
    2014-05-05 18:33:57,85 WARN Skipping item 297: already exists
    2014-05-05 18:33:57,87 DEBUG Restoring item 298
    2014-05-05 18:33:57,91 WARN Skipping item 298: already exists
    2014-05-05 18:33:57,91 INFO Restoring common items of account testuser@zimbra.company.com
    2014-05-05 18:33:57,251 DEBUG Restoring item 1
    2014-05-05 18:33:57,251 WARN Skipping system item 1 on local import
    ....
    2014-05-05 18:34:26,906 WARN Skipping item 2911: already exists
    2014-05-05 18:34:26,907 DEBUG Restoring item 2910
    2014-05-05 18:34:26,908 WARN Skipping item 2910: already exists
    2014-05-05 18:34:26,910 DEBUG Restoring item 2909
    2014-05-05 18:34:26,911 WARN Skipping item 2909: already exists
    2014-05-05 18:34:26,912 DEBUG Restoring item 2908
    2014-05-05 18:34:26,914 WARN Skipping item 2908: already exists
    2014-05-05 18:34:26,914 INFO Restoring shared items of account testuser@portal2.company.com
    2014-05-05 18:34:26,945 INFO Restoring account into itself testuser@portal2.company.com: skipping datasources,identities,quota
    2014-05-05 18:34:26,945 INFO Restoring shared items of account testuser@zimbra.company.com
    2014-05-05 18:34:28,310 INFO Restoring account into itself testuser@zimbra.company.com: skipping datasources,identities,quota
    2014-05-05 18:34:28,343 INFO Restoring shared items of account admin@portal2.company.com
    2014-05-05 18:34:30,602 INFO Restoring account into itself admin@portal2.company.com: skipping datasources,identities,quota
    2014-05-05 18:34:30,602 INFO end restoreFromExternalBackup

  5. #5
    kky
    kky is offline
    Active Member
    Join Date
    May 2014
    Posts
    7
    i've also tried to delete a couple of accounts and reimport them, it didn't import the accounts, in fact they weren't even created.

    I wonder if i created correctly the backup, i've used the Zextras migration tool to export my zimbra 7 version and then used zextras suite backup to import the backup (once all the 57GB of backup have been exported to my new server), is this the correct procedure?

    Many thanks, kky

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Quote Originally Posted by kky
    I've tried to reimport 3 accounts, this is the log file:


    Quote Originally Posted by kky View Post
    i've also tried to delete a couple of accounts and reimport them, it didn't import the accounts, in fact they weren't even created.

    I wonder if i created correctly the backup, i've used the Zextras migration tool to export my zimbra 7 version and then used zextras suite backup to import the backup (once all the 57GB of backup have been exported to my new server), is this the correct procedure?

    Many thanks, kky
    Hello kky!

    Could you please send both unedited logfiles to community@zextras.com?

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  7. #7
    kky
    kky is offline
    Active Member
    Join Date
    May 2014
    Posts
    7
    Hi Cine, I've sent as requested the logs to community@zextras.com !

    Quote Originally Posted by Cine View Post
    [/COLOR]

    Hello kky!

    Could you please send both unedited logfiles to community@zextras.com?

    Have a nice day,
    Cine
    the ZeXtras Team

  8. #8
    kky
    kky is offline
    Active Member
    Join Date
    May 2014
    Posts
    7
    were the logs of any help? could you advise on best export/import process?
    Many thanks !

    Quote Originally Posted by kky View Post
    Hi Cine, I've sent as requested the logs to community@zextras.com !

  9. #9
    kky
    kky is offline
    Active Member
    Join Date
    May 2014
    Posts
    7
    Can i export with ZxMig and import with ZeXtras suite?

  10. #10
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello kky!

    We are still investigating this issue, I'll report back as soon as possible...

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •