calendars

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05-02-2014, 06:15 PM
kky

ZxExport/ZxBackup import not working for Briefcase/Shared resources/filters/calendars

Hi,

I've used ZxExport to backup my zimbra 7 accounts and then used ZxBackup to import all the
accounts on Zimbra 8, the size of the backup is 57GB (i've rsynced everything on the new server).

The output result is below, the main problem is that the briefcases has not been restored, is it a missed configuration?
is ZxBackup import supposed to restore also the briefcases? restoring email filters and calendars is not a big deal
but the briefcases would be a lot of work, please let me know what would be the best solution.

Thnaks in advance,
kky

Operation requested by: admin@zimbra8.company.com

ZeXtras Version: 1.8.15
ZeXtras commit: ab503ce42960515b0c733578697c3907ab7d6601
Zimbra version: 8.0.6_GA_5922 20131203103705 20131203-1040 FOSS

Warnings: 0
Errors: 0

- stats -
Restored Items: 0
Skipped Items: 0
Unrestored Items: 0

- ignored ldap attributes -
zimbraId, zimbraCreateTimestamp

- debug info -
-- parameters --
onlyProvisioning = false
restoreChatBuddies = true
filterDeleteAccount = true
obeyHSM = false
humanDate = last available
OpStartTime = 1399043156266
origin = SOAP
skipCos = false
date = null
skipAliases = false
domainNameList = portal2.company.com, zimbra.company.com
skipDistList = false
dataPath = /opt/zimbra/backup/zextras/
notificationeMails = admin@company.com
accountNameList = admin@portal2.company.com, all users
skipSystemAccount = false
-- context --
numAccountsRestoredPhase2 = 89
restored_hack_7_8_list = null
extMap = com.zextras.backup.ZEBackupExtMap@5d092b8d
lastAccountId = 386bd770-6793-4cde-b52d-e70176827f4d
currentAccount = ham.odo2xwm8@portal2.company.com
ignoredLdapAttributes = zimbraId, zimbraCreateTimestamp
usedCOSList =
backup_version = 8.0.6
completed = 1
tag_to_rename = null
numTotalAccounts = 89
05-05-2014, 09:52 AM
Cine

Hello kky,
welcome to the forums!

Briefcases should be exported and imported by default, are there any errors or exceptions in the Export/Import logs?

Have a nice day,
Cine
the ZeXtras Team
05-05-2014, 08:25 PM
kky

Hi Cine,

the log file doesnt contains any errors, the first import was done with zimbra ldap importer, in fact from the logs you can see that it finds the accounts properly but in the end nothing is imported. I've also shared mainly the briefcase from the admin user although also the user's briefcase is empty. Do you suggest to remove all the accounts and try again?

thanks,
kky

Quote:

Originally Posted by Cine

Hello kky,
welcome to the forums!

Briefcases should be exported and imported by default, are there any errors or exceptions in the Export/Import logs?

Have a nice day,
Cine
the ZeXtras Team
05-05-2014, 08:44 PM
kky

I've tried to reimport 3 accounts, this is the log file:

Quote:

2014-05-05 18:33:54,859 INFO Starting External Restore
2014-05-05 18:33:54,859 INFO ZeXtras version: 1.8.15 commit ab503ce42960515b0c733578697c3907ab7d6601
2014-05-05 18:33:54,860 INFO Zimbra version: 8.0.6_GA_5922 20131203103705 20131203-1040 FOSS
2014-05-05 18:33:54,860 INFO Parameters:
onlyProvisioning = false
filterDeleteAccount = true
obeyHSM = false
humanDate = last available
OpStartTime = 1399314834859
origin = SOAP
skipCos = false
date = null
skipAliases = false
domainNameList = portal2.company.com, zimbra.company.com
skipDistList = false
dataPath = /opt/zimbra/backup/zextras/
notificationeMails = admin@company.com
accountNameList = admin@portal2.company.com, testuser@portal2.company.com, testuser@zimbra.company.com
skipSystemAccount = false

2014-05-05 18:33:55,911 INFO Found 96 accounts
2014-05-05 18:33:55,920 INFO Skipping unselected account a-user@zimbra.company.com
2014-05-05 18:33:55,930 INFO Skipping unselected account testusertest@zimbra.company.com
..
2014-05-05 18:33:56,266 INFO Skipping unselected account ham.odo2xwm8@portal2.company.com
2014-05-05 18:33:56,271 INFO Restoring server layout (first pass)
2014-05-05 18:33:56,271 INFO Domain attributes restore, domain portal2.company.com is local: skipped
2014-05-05 18:33:56,272 INFO Domain attributes restore, domain zimbra.company.com is local: skipped
2014-05-05 18:33:56,272 INFO Restoring COS defaultExternal
2014-05-05 18:33:56,469 INFO Creating empty accounts
2014-05-05 18:33:56,470 INFO Skipping creation of already existing account testuser@portal2.company.com
2014-05-05 18:33:56,471 INFO Skipping creation of already existing account testuser@zimbra.company.com
2014-05-05 18:33:56,475 INFO Skipping creation of already existing account admin@portal2.company.com
2014-05-05 18:33:56,475 INFO Restoring accounts attributes
2014-05-05 18:33:56,475 INFO Restoring account into itself testuser@portal2.company.com: skipping attribute restoring
2014-05-05 18:33:56,476 INFO Restoring account into itself testuser@zimbra.company.com: skipping attribute restoring
2014-05-05 18:33:56,476 INFO Restoring account into itself admin@portal2.company.com: skipping attribute restoring
2014-05-05 18:33:56,476 INFO Restoring server layout (last pass)
2014-05-05 18:33:56,477 INFO Domain attributes restore, second phase, domain portal2.company.com is local: skipped
2014-05-05 18:33:56,477 INFO Domain attributes restore, second phase, domain zimbra.company.com is local: skipped
2014-05-05 18:33:56,477 INFO Every account has been created
2014-05-05 18:33:56,477 INFO From now on you can receive emails and use accounts, expect slowdowns(items will be added while the user is using his account)
2014-05-05 18:33:56,497 INFO Starting items restoring
2014-05-05 18:33:56,497 INFO Restoring common items of account testuser@portal2.company.com
2014-05-05 18:33:56,600 DEBUG Restoring item 275
2014-05-05 18:33:56,610 WARN Skipping item 275: already exists
2014-05-05 18:33:56,624 DEBUG Restoring item 1
2014-05-05 18:33:56,625 WARN Skipping system item 1 on local import
2014-05-05 18:33:56,631 DEBUG Restoring item 274
2014-05-05 18:33:56,633 WARN Skipping item 274: already exists
2014-05-05 18:33:56,634 DEBUG Restoring item 2
2014-05-05 18:33:56,635 WARN Skipping system item 2 on local import
2014-05-05 18:33:56,648 DEBUG Restoring item 273
2014-05-05 18:33:56,650 WARN Skipping item 273: already exists
2014-05-05 18:33:56,656 DEBUG Restoring item 272
2014-05-05 18:33:56,658 WARN Skipping item 272: already exists
2014-05-05 18:33:56,659 DEBUG Restoring item 3
....
2014-05-05 18:33:56,881 DEBUG Restoring item 258
2014-05-05 18:33:56,881 WARN Skipping item 258: already exists
2014-05-05 18:33:56,884 DEBUG Restoring item 17
2014-05-05 18:33:56,884 WARN Skipping system item 17 on local import
2014-05-05 18:33:56,889 DEBUG Restoring item 16
2014-05-05 18:33:56,889 WARN Skipping system item 16 on local import
2014-05-05 18:33:56,892 DEBUG Restoring item 259
2014-05-05 18:33:56,892 WARN Skipping item 259: already exists
2014-05-05 18:33:56,897 DEBUG Restoring item 257
....
2014-05-05 18:33:57,54 DEBUG Restoring item 295
2014-05-05 18:33:57,58 WARN Skipping item 295: already exists
2014-05-05 18:33:57,59 DEBUG Restoring item 296
2014-05-05 18:33:57,65 WARN Skipping item 296: already exists
2014-05-05 18:33:57,83 DEBUG Restoring item 297
2014-05-05 18:33:57,85 WARN Skipping item 297: already exists
2014-05-05 18:33:57,87 DEBUG Restoring item 298
2014-05-05 18:33:57,91 WARN Skipping item 298: already exists
2014-05-05 18:33:57,91 INFO Restoring common items of account testuser@zimbra.company.com
2014-05-05 18:33:57,251 DEBUG Restoring item 1
2014-05-05 18:33:57,251 WARN Skipping system item 1 on local import
....
2014-05-05 18:34:26,906 WARN Skipping item 2911: already exists
2014-05-05 18:34:26,907 DEBUG Restoring item 2910
2014-05-05 18:34:26,908 WARN Skipping item 2910: already exists
2014-05-05 18:34:26,910 DEBUG Restoring item 2909
2014-05-05 18:34:26,911 WARN Skipping item 2909: already exists
2014-05-05 18:34:26,912 DEBUG Restoring item 2908
2014-05-05 18:34:26,914 WARN Skipping item 2908: already exists
2014-05-05 18:34:26,914 INFO Restoring shared items of account testuser@portal2.company.com
2014-05-05 18:34:26,945 INFO Restoring account into itself testuser@portal2.company.com: skipping datasources,identities,quota
2014-05-05 18:34:26,945 INFO Restoring shared items of account testuser@zimbra.company.com
2014-05-05 18:34:28,310 INFO Restoring account into itself testuser@zimbra.company.com: skipping datasources,identities,quota
2014-05-05 18:34:28,343 INFO Restoring shared items of account admin@portal2.company.com
2014-05-05 18:34:30,602 INFO Restoring account into itself admin@portal2.company.com: skipping datasources,identities,quota
2014-05-05 18:34:30,602 INFO end restoreFromExternalBackup
05-05-2014, 09:05 PM
kky

i've also tried to delete a couple of accounts and reimport them, it didn't import the accounts, in fact they weren't even created.

I wonder if i created correctly the backup, i've used the Zextras migration tool to export my zimbra 7 version and then used zextras suite backup to import the backup (once all the 57GB of backup have been exported to my new server), is this the correct procedure?

Many thanks, kky
05-06-2014, 09:33 AM
Cine

Quote:

Originally Posted by kky

I've tried to reimport 3 accounts, this is the log file:

Quote:

Originally Posted by kky

i've also tried to delete a couple of accounts and reimport them, it didn't import the accounts, in fact they weren't even created.

I wonder if i created correctly the backup, i've used the Zextras migration tool to export my zimbra 7 version and then used zextras suite backup to import the backup (once all the 57GB of backup have been exported to my new server), is this the correct procedure?

Many thanks, kky

Hello kky!

Could you please send both unedited logfiles to community@zextras.com?

Have a nice day,
Cine
the ZeXtras Team
05-06-2014, 04:56 PM
kky

Hi Cine, I've sent as requested the logs to community@zextras.com !

Quote:

Originally Posted by Cine

[/COLOR]

Hello kky!

Could you please send both unedited logfiles to community@zextras.com?

Have a nice day,
Cine
the ZeXtras Team
05-12-2014, 08:45 PM
kky

were the logs of any help? could you advise on best export/import process?
Many thanks !

Quote:

Originally Posted by kky

Hi Cine, I've sent as requested the logs to community@zextras.com !
05-12-2014, 10:29 PM
kky

Can i export with ZxMig and import with ZeXtras suite?
05-13-2014, 09:07 AM
Cine

Hello kky!

We are still investigating this issue, I'll report back as soon as possible...

Have a nice day,
Cine
the ZeXtras Team

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