Zextras Backup help for server failure
Results 1 to 3 of 3

Thread: Zextras Backup help for server failure

  1. #1
    Active Member
    Join Date
    Apr 2012
    Location
    UK
    Posts
    7

    Zextras Backup help for server failure

    I have a Zimbra server with Zextras suite that runs in a virtual machine. The server is setup with a network disk mounted under /opt/zimbra/backup/zextras/ so the real time scanner should have written everything to the network disk up until the Zimbra VM stopped working this morning. The VM would not restart and I had to restore from the last VM backup of 5 December, so a week ago. The restored server has come up without any problems and has reconnected /opt/zimbra/backup/zextras/ to the network disk so the mail boxes are now in the state they were on 5 December. The real time scanner is running and I was hoping the mail boxes would be automatically restored to the point this morning before the server died but this doesn't appear to be the case.

    Please can someone tell me how I get Zextras to restore mail boxes to the state before the server died from the real time scanner data under /opt/zimbra/backup/zextras/ ?

    Thank you.

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,356
    Hello Stuart.

    I'm deeply puzzled: none of the steps you describe are mentioned in the ZeXtras Backup: Disaster Recovery guide, and recovering a server after a complete failure is not something to be done without reading the documentation.

    Thus said, I'll discuss this with the Devs to see how we can help...

    Please disable both the Real Time Scanner and Scan Operation Scheduling as soon as possible, and let me know if there has been any FullScan or SmartScan after the old backup path has been mounted to the restored server (check the "Notifications" tab in the ZeXtras Administraton Zimlet).

    Have a nice day,
    Cine
    the ZeXtras Team

  3. #3
    Active Member
    Join Date
    Apr 2012
    Location
    UK
    Posts
    7
    Hi Cine

    I did read the Disaster Recovery Guide but it didn't appear to cover my situation.

    I've disabled the real time scanner and the scan operations, there have been no scan operations since the server was restored.

    Thanks for your help.

    Stuart

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •