Failed to lock mailbox

[velvet]

Cine!

do not waste your time!. the re-creation of the accounts has fixed the issue! export is working and import looks good!
the missing account is back!!

thanks for help!!
velvet

[Cine]

Cine!

do not waste your time!. the re-creation of the accounts has fixed the issue! export is working and import looks good!
the missing account is back!!

thanks for help!!
velvet

Hello Velvet!

While I'm really glad that your issue was resolved, I'd like to understand what happened in order to verify if this is an issue related to ZeXtras Suite and if this can happen to other users as well... Could you please specify step-by-step what you did?

Have a nice day,
Cine
the ZeXtras Team

[velvet]

Hello Velvet!

While I'm really glad that your issue was resolved, I'd like to understand what happened in order to verify if this is an issue related to ZeXtras Suite and if this can happen to other users as well... Could you please specify step-by-step what you did?

Have a nice day,
Cine
the ZeXtras Team

yes, I'm going to do. please give me time to write down the whole story ...

/velvet

[velvet]

Hello Cine,

mail with logfiles and a step-by-step report is out!

thanks,
velvet

[Cine]

Hello Cine,

mail with logfiles and a step-by-step report is out!

thanks,
velvet

Got it, thank you very much!

Have a nice day,
Cine
the ZeXtras Team