ZeXtras ZxBackup failed.
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Thread: ZeXtras ZxBackup failed.

  1. #1
    Active Member
    Join Date
    Sep 2013
    Posts
    3

    ZeXtras ZxBackup failed.

    Hello, Some of the accounts are not getting restored and here is a log for one of them:

    Warnings: 1
    Errors: 1


    - stats -
    Restored Items: 15
    Skipped Items: 850
    Unrestored Items: 0

    - ignored ldap attributes -
    zimbraDomainType, zimbraId, zimbraCreateTimestamp, zimbraDomainName


    - notes -
    domain mydomain.com: cannot resolve COS Id: using default

    - debug info -
    -- parameters --
    onlyProvisioning = false
    restoreChatBuddies = true
    filterDeleteAccount = true
    obeyHSM = false
    humanDate = last available
    OpStartTime = 1381376185284
    origin = SOAP => ZxLink
    skipCos = false
    date = null
    skipAliases = false
    domainNameList = mydomain.com
    skipDistList = false
    dataPath = /nima/export/export
    notificationeMails = nigyel@mydomain.com,admin@mydomain.com
    accountNameList = chencho@mydomain.com
    skipSystemAccount = true
    -- context --
    numAccountsRestoredPhase3 = 1
    numAccountsRestoredPhase2 = 1
    numAccountsRestoredPhase1 = 1
    numItemsRestored = 15
    numItemsSkipped = 850
    lastAccountId = dc3641fe-1705-4557-83ae-1a1d79c03498
    lastFakeItemId = 16
    warningCount = 1
    errorCount = 1
    zContext = com.zimbra.cs.mailbox.OperationContext@3c90be69
    restored_hack_7_8_list = null
    extMap = com.zextras.backup.ZEBackupExtMap@42c4fe8f
    currentAccount = chencho@mydomain.com
    ignoredLdapAttributes = zimbraDomainType, zimbraId, zimbraCreateTimestamp, zimbraDomainName
    backup_version = 6.0.9
    usedCOSList =
    notes = domain mydomain.com: cannot resolve COS Id: using default

    completed = 1
    numTotalAccounts = 1
    tag_to_rename = null

    Please help...
    Thanks,
    nigyel...

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello Nigyel,
    welcome to the forums!

    Could you please provide us with the informations specified in the "The Golden Rule" and "ZxBackup" sections of the "How to report a ZeXtras Suite issue" announcement thread?
    You can email all related logs to community@zextras.com

    Have a nice day,
    Cine
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