Failed to lock mailbox
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Thread: Failed to lock mailbox

  1. #1
    Senior Member Known ZeXtras Reseller
    Join Date
    Sep 2012
    Posts
    65

    Failed to lock mailbox

    Hello all,

    In mailbox.log, i see a lot of errors :

    Code:
    2013-08-12 07:58:14,382 ERROR [ZxBackup Thread] [] mailbox - Failed to lock mailbox
    Lock Owner - xxx@domain.com BB24EF6130 prio=5 id=46190 state=BLOCKED
    And after :

    Code:
    2013-08-12 07:58:14,384 WARN  [ZxBackup Thread] [] mailbox - transaction canceled because of lock failure
    2013-08-12 07:58:14,384 WARN  [ZxBackup Thread] [] extensions - ZxBackup Thread: com.zimbra.cs.mailbox.MailboxLock$LockFailedException: timeout
    Any ideas to fix it ? zmfixperms ?

    Thanks !
    Zimbra Collaboration Server 8.0.0 OSS on Ubuntu 12.04 LTS
    Zimbra Collaboration Server 7.2.0 OSS on Debian 5 & Ubuntu 10.04 LTS

  2. #2
    CTO ZeXtras Employee d0s0n's Avatar
    Join Date
    Apr 2011
    Posts
    570
    Hi Sylv1,

    the following informations (as described in the "How to report a ZeXtras Suite issue" announcement thread) would be very useful:

    - your Zimbra version
    - your ZeXtras Suite version ( as zimbra type: "zxsuite core getversion" )
    - your OS, its version and architecture
    - the number of servers in your Zimbra infrastructure
    - the number of mailbox server in your Zimbra infrastructure

    PS: we are very close to release zextras version 1.8.9, so stay tuned

    Have a nice day.
    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  3. #3
    Senior Member Known ZeXtras Reseller
    Join Date
    Sep 2012
    Posts
    65
    Hello d0s0n !

    Zimbra version : 8.0.4 OSS
    Zextras version : 1.8.8
    OS : Ubuntu 12.04 LTS 64 bits
    1 serveur (physical)
    30 mailboxes

    Problem is present since upgrade from 1.8.4 and 8.0.2.

    Good job for 1.8.9 ! What are the new funcs?

    Thanks !
    Zimbra Collaboration Server 8.0.0 OSS on Ubuntu 12.04 LTS
    Zimbra Collaboration Server 7.2.0 OSS on Debian 5 & Ubuntu 10.04 LTS

  4. #4
    CTO ZeXtras Employee d0s0n's Avatar
    Join Date
    Apr 2011
    Posts
    570
    Hi Sylv1,

    I suggest you to update to the newer 1.8.9 version of ZeXtras. If the problem persists you should use the zmdiaglog:
    Code:
    /opt/zimbra/libexec/zmdiaglog -ajz
    The new version include some optimizations that should lower the use of mailboxLock.

    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  5. #5
    Senior Member Known ZeXtras Reseller
    Join Date
    Sep 2012
    Posts
    65
    Thanks d0s0n, I'll update this !
    Zimbra Collaboration Server 8.0.0 OSS on Ubuntu 12.04 LTS
    Zimbra Collaboration Server 7.2.0 OSS on Debian 5 & Ubuntu 10.04 LTS

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