Undelete date range not working
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Thread: Undelete date range not working

  1. #1
    Junior Member
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    Apr 2013
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    Undelete date range not working

    Hello everyone,

    When performing an undelete, the selected date range is not having effect over which items are being restored. Regardless of the date range chosen I get back every email (I think every email that has been deleted on this account, not actually every email that has been received). This was tested a few times (on the same account), and on one occasion it restored nothing.
    Here is the notification I get when the restore is completed. In this case only the initial date was selected, one day before the restore, and the last date was not selected, but instead the "last" checkbox was ticked:

    Code:
    This is an automated notification from ZxBackup about Undelete.
    
    Operation Undelete Completed.
    
    Operation Id: 47f84c37-b9e0-49dc-a7e4-303029a457ac
    Operation Host: xxxx
    
    Operation requested by: yyyy@xxxx
    
    ZeXtras Version: 1.8.3
    ZeXtras commit: a04ba051f941d2de07650878c6940937f17f99f9
    Zimbra version: 8.0.3_GA_5664 20130305090204 20130305-0905 FOSS
    
    Account: xxxx@xxxx
    Start date: 23/04/2013 17:20:00
    Additional notifications: [yyyy@xxxx]
    
    - parameters - 
                            account: xxxx@xxxx
                         start date: Tue Apr 23 17:20:00 VET 2013
                           end date: 
      additional notification mails: None 
    
    - stats -
         items restored: 1187
    I know this doesn't say much, what else could I provide you with to further diagnose the problem?
    Last edited by rcorrear; 04-24-2013 at 09:22 PM.

  2. #2
    The CEO ZeXtras Employee
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    Zeus's Avatar
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    Hi rcorrear and wellcome to the forum!

    Quote Originally Posted by zeus
    We need to know Zimbra and ZeXtras Versions.
    I saw you already gave this information on notification message.

    The important thing to know is when you did the backup inizialization (first full scan) and if you always had "real time scanner" enabled

    Thanks.

    Bye.
    Last edited by Zeus; 04-25-2013 at 09:55 AM.
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

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  3. #3
    Junior Member
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    Quote Originally Posted by Zeus View Post
    Hi rcorrear and wellcome to the forum!
    Hi Zeus! Thank you!

    Quote Originally Posted by Zeus View Post
    I saw you already gave this information on notification message.

    The important thing to know is when you did the backup inizialization (first full scan) and if you always had "real time scanner" enabled
    - Backup inizialization (first full scan): Jan 17 2013.
    - Real Time Scanner enabled? No, it isn't.

    Thank you for answering!

  4. #4
    CTO ZeXtras Employee d0s0n's Avatar
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    Quote Originally Posted by rcorrear View Post
    - Backup inizialization (first full scan): Jan 17 2013.
    - Real Time Scanner enabled? No, it isn't.
    Hi rcorrear,

    Why don't you enabled the RealTimeScanner?
    Without this component, all date settings are not effective.

    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

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