JavaScript error when trying to start Import Backup
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Thread: JavaScript error when trying to start Import Backup

  1. #1
    Junior Member
    Join Date
    Oct 2014
    Posts
    1

    JavaScript error when trying to start Import Backup

    Hi

    When trying to perform an "Import Backup" on a brand new Zimbra server, I get the following pop-up:

    ZeXtras Error
    Code:
    JavaScript Exception: Error processing SOAP response: Server returned an error.
    Client: Administration,
    ,JavaScript Exception: Error processing SOAP response: Server returned an error. at q.processResponse ( Zimlets-nodev_all.js.zgz.js:31698 ) at q.callback ( Zimlets-nodev_all.js.zgz.js:31678 ) at AjxCallback.prototype.run ( zimbraAdmin/:790 ) at ZmCsfeCommand.prototype._runCallback ( Zimbra_all.js.zgz:261 ) at AjxCallback.prototype.run ( zimbraAdmin/:790 ) at AjxRpcRequest.__handleResponse ( Ajax_all.js.zgz:814 ) at AjxRpcRequest.prototype.invoke.this.__httpReq.onreadystatechange ( Ajax_all.js.zgz:789 )
    The backup was made on a server with Zimbra version 8.6.0_GA_1194.NETWORK, ZeXras recently upgraded to 2.14.1

    I want to restore parts of this backup on a Zimbra version 8.8.11_GA_3780.FOSS, Zextras version 2.14.1
    The Import Backup folder of this new server is nfs mounted to the Backup Path of the original server; access rights are OK (checked).
    RealTime Scanner has been disbled on both machines.

    Any idea what might be wrong with this setup?

  2. #2
    Junior Member
    Join Date
    Apr 2019
    Posts
    1
    Hi

    I'm also having the same issue.

    Anyone managed to solve it?

  3. #3
    Junior Member
    Join Date
    May 2019
    Posts
    1
    chmod -R zimbra ** on the backup directory on the new server

  4. #4
    Junior Member
    Join Date
    May 2019
    Posts
    1
    Code:
    /opt/zimbra/libexec/zmfixperms -extended -verbose
    Last edited by wall; 05-28-2019 at 06:22 AM.

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