smtp/imap password not transfered
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Thread: smtp/imap password not transfered

  1. #1
    Active Member
    Join Date
    Dec 2017
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    6

    smtp/imap password not transfered

    When using backup and restore backup for an account that has an IMAP account as second account, the password is not transfered for that IMAP account.

    Is this intentionally, or a bug?

  2. #2
    Zextras employee Known ZeXtras Reseller
    Participant

    Join Date
    Aug 2016
    Posts
    72
    Hi michelv!

    External accounts are backed up in the same way as the "personas", and the information stored in the account-info, even the password (encrypted!).

    Did you notice any issue? If it is, could you open a ticket on our support portal, reporting Zimbra and Zextras version?

    Have a nice day.
    Luca,
    the Zextras team.
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    ZeXtras Website
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  3. #3
    Active Member
    Join Date
    Dec 2017
    Posts
    6
    I could do, but bugzilla is still down. So where do I go exactly?

  4. #4
    Zextras employee Known ZeXtras Reseller
    Participant

    Join Date
    Aug 2016
    Posts
    72
    Hi michelv.

    You could open a support ticket by following one of these links - http://www.zextras.com/support/ , http://support.zextras.com/hc/en-us.

    Have a nice day.
    Luca,
    the Zextras team.
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

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