Unable to read server backup directory
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Thread: Unable to read server backup directory

  1. #1
    Member Participant
    Join Date
    Jan 2013
    Location
    Indonesia
    Posts
    31

    Unable to read server backup directory

    Hi,

    I am getting problem when try to restore my backup Zimbra from ZxBackup smartscan or migration tools. when try to restore, i am always getting the following error
    Operation requested by: zimbra

    ZeXtras Suite Version: 2.4.12
    commit: b9b40103e773cdcfe197e3e1618dbcda4e3cafcf

    Zal Version: 1.12.0
    Zal commit: b9b40103e773cdcfe197e3e1618dbcda4e3cafcf
    Zimbra version: 8.7.11_GA_1854 20170531151956 20170531-1546 FOSS

    - exception -
    com.zextras.lib.Error.UnableToReadBackupDirectoryE rror: Unable to read server backup directory
    at com.zextras.backup.ZEBackupServer.getBackup (ZEBackupServer.java:341)
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation (ZEExternalRestoreOperation.java:577)
    at com.zextras.op.ZEOperation.exec (ZEOperation.java:770)
    at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
    at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:117)
    at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
    at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
    I've give 777 permission for backup folder. But, still cannot restore my backup

    Old Zimbra : ZCS 8.6 OSE
    New Zimbra : ZCS 8.7.11 OSE

    Thanks
    Best Regards,

    ​Ahmad Imanudin - Sharing is Beautiful !
    Personal Blog [EN] :http://www.imanudin.net
    Personal Blog [ID] :http://www.imanudin.com

  2. #2
    Member Participant
    Join Date
    Jan 2013
    Location
    Indonesia
    Posts
    31
    Hi,
    When i am check on backup, i am not found backupstat file. Is there a way to import backup for some account that has been success export?
    Best Regards,

    ​Ahmad Imanudin - Sharing is Beautiful !
    Personal Blog [EN] :http://www.imanudin.net
    Personal Blog [ID] :http://www.imanudin.com

  3. #3
    Zextras employee Known ZeXtras Reseller
    Participant

    Join Date
    Aug 2016
    Posts
    88
    Hi Imanudin!

    The message refers to the zextras_backup/*server* path

    Code:
    com.zextras.lib.Error.UnableToReadBackupDirectoryE rror: Unable to read server backup directory
    at com.zextras.backup.ZEBackupServer.getBackup (ZEBackupServer.java:341)
    The zextras backup folder structure is
    Code:
    tree /opt/zimbra/backup/zextras/ -L 1
    /opt/zimbra/backup/zextras/
    ├── accounts
    ├── items
    ├── map_[server_id]
    └── [server]
    Could you check the subfolders content and permissions?

    For the external restore operation, you could find some useful information here - https://wiki.zextras.com/wiki/Zx_Bac...ternal_Restore

    Have a nice day,
    Luca
    The ZeXtras Team
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  4. #4
    Member Participant
    Join Date
    Jan 2013
    Location
    Indonesia
    Posts
    31
    Hi Larcara,

    Thanks for your answer. My problem have been solved. The problem come from my disk. I am try to move zimbra into new server (via rsync) and now it works.
    Best Regards,

    ​Ahmad Imanudin - Sharing is Beautiful !
    Personal Blog [EN] :http://www.imanudin.net
    Personal Blog [ID] :http://www.imanudin.com

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