no such domain

**pbenites** · 09-15-2016, 10:48 PM

Hi, I have one problem when run import backup, in the second time that I run the import i got this messages:

Error: ZxBackup Notification, External Restore failed.
- exception -
com.zextras.lib.Error.RestoringServerLayoutError: Exception when restoring server layout
Caused by: com.zimbra.common.service.ServiceException: system failure: no such domain f0ae769d-cadd-4c29-a8ee-614613025bcf

after that error, when i run the import i got the the same error again.

I wil try to restore backup from zimbra 6.0.7 to zimbra 8.7

**Cine** · 09-16-2016, 04:30 PM

Hello pbenites,
welcome to the forums!

Did you delete/rename any domain on the destination server after the first restore?

Have a nice day,
Cine
the Zextras Team

**pbenites** · 09-16-2016, 07:02 PM

Yes, because I am trying how to restore the domians, I have been creating and deleting domains.
But why the import read or need a deleted domain?

**ccelis5215** · 09-17-2016, 06:25 PM

Originally Posted by pbenites

Hi, I have one problem when run import backup, in the second time that I run the import i got this messages:

Error: ZxBackup Notification, External Restore failed.
- exception -
com.zextras.lib.Error.RestoringServerLayoutError: Exception when restoring server layout
Caused by: com.zimbra.common.service.ServiceException: system failure: no such domain f0ae769d-cadd-4c29-a8ee-614613025bcf

after that error, when i run the import i got the the same error again.

I wil try to restore backup from zimbra 6.0.7 to zimbra 8.7

Hi all, i got the same error moving from ZCS 8.0.9 Ubuntu 12.04 LTS to ZCS 8.0.9 Ubuntu 14.04 LTS.

I didn't had create any domain in the NEW server before restore.

Finally, i used https://wiki.zimbra.com/wiki/Ajcody-Notes-Server-Move without changing OS..

ccelis

**imanudin11** · 09-18-2016, 11:58 PM

Hi Cine and all Members,

I have same problem with restore. The following is my situation :

- Perform backup/export using ZeXtras Migration Tools on Zimbra Single Server
- Retrieve all account and domain from old Zimbra (single server)
- Create domain on new server manually
- Split all account become 2 part on new infrastructure server (multi server with 2 mailboxes server) and inject to the server (manually)
- install ZeXtras Suite on all mailbox server on Zimbra Multi server
- Perform restore from Mailbox 1 and success
- Perform restore from mailbox 2 and failed. I am getting this error from ZxNotifications

Code:

ZeXtras Suite Version: 2.4.0
commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb

Zal Version: 1.11.0
Zal commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
Zimbra version: 8.6.0_GA_1200 20160606111426 20160606-1116 NETWORK(OSE patched)

- exception -
com.zextras.lib.Error.RestoringServerLayoutError: Exception when restoring server layout
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:741)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
Caused by: org.openzal.zal.exceptions.NoSuchDomainException: com.zimbra.common.service.ServiceException: system failure: no such domain 902fa139-456e-4250-a2f9-9da34ef50091
ExceptionId:External Restore:1474238707164:fa380c6471ce1696
Code:service.FAILURE
        at org.openzal.zal.ProvisioningImp.getDomainById (ProvisioningImp.java:675)
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:546)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
Caused by: com.zimbra.common.service.ServiceException: system failure: no such domain 902fa139-456e-4250-a2f9-9da34ef50091
ExceptionId:External Restore:1474238707164:fa380c6471ce1696
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:260)
        at org.openzal.zal.exceptions.ZimbraException. (ZimbraException.java:39)
        at org.openzal.zal.exceptions.NoSuchDomainException. (NoSuchDomainException.java:27)
        at org.openzal.zal.ProvisioningImp.getDomainById (ProvisioningImp.java:675)
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:546)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)

Is there any missing configuration/step?

**ccelis5215** · 09-19-2016, 12:28 AM

Hi all, sorry for not showing evidence..

Migration tool

Code:

This is an automated notification from ZeXtras Backup about Export.


Operation Export Completed.


Operation Id: 7db48f82-924a-4140-a0d2-d08c6cc94fa8
Operation Host: mail.domain.com
Operation Start Time: 10/09/2016 10:09:55
Operation Duration: 51 minutes, 50 seconds
Operation Log path: /opt/zimbra/log/op_doExport_7db48f82-924a-4140-a0d2-d08c6cc94fa8.log
Operation requested by: admin@domain.com


ZeXtras Suite Version: 2.4.0
ZeXtras Suite commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
ZAL Version: 1.11.0
ZAL commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
Zimbra version: 8.0.9_GA_6191 20141103151539 20141103-1533 FOSS


Operation requested by: admin@domain.com


ZeXtras Suite Version: 2.4.0
ZeXtras Suite commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
ZAL Version: 1.11.0
ZAL commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
Zimbra version: 8.0.9_GA_6191 20141103151539 20141103-1533 FOSS


- stats -
                       accounts: 210
       skipped accounts(by COS): 0
                       metadata: 201013
                          files: 158517
                  checked items: 201146
                    backup path: /opt/zimbra/backup/export
                  skipped items: 0
             I/O read exception: 0
              num skipped files: 0
                      items/sec: 64

Restore started

Code:

This is an automated notification from ZxBackup about External Restore.


Operation External Restore Started.


Operation Id: aeb7cb55-684c-45af-bd9f-8002058f2806
Operation Host: mail.domain.com
Operation Log path: /opt/zimbra/log/op_ExternalRestore_aeb7cb55-684c-45af-bd9f-8002058f2806.log
Monitor Command: zxsuite backup monitor aeb7cb55-684c-45af-bd9f-8002058f2806

Code:

This is an automated notification from ZxBackup about External Restore.


Operation External Restore failed.


Operation Id: aeb7cb55-684c-45af-bd9f-8002058f2806
Operation Host: mail.domain.com


Operation requested by: admin@domain.com


ZeXtras Suite Version: 2.4.0
commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb


Zal Version: 1.11.0
Zal commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
Zimbra version: 8.0.9_GA_6191 20141103151539 20141103-1532 FOSS


- exception -
com.zextras.lib.Error.RestoringServerLayoutError: Exception when restoring server layout
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:741)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
Caused by: org.openzal.zal.exceptions.NoSuchDomainException: com.zimbra.common.service.ServiceException: system failure: no such domain 1a89bca5-934f-477a-9852-87477866b465
ExceptionId:External Restore:1473530184586:e2d65b601ad87bcc
Code:service.FAILURE
        at org.openzal.zal.ProvisioningImp.getDomainById (ProvisioningImp.java:675)
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:546)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
Caused by: com.zimbra.common.service.ServiceException: system failure: no such domain 1a89bca5-934f-477a-9852-87477866b465
ExceptionId:External Restore:1473530184586:e2d65b601ad87bcc
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:258)
        at org.openzal.zal.exceptions.ZimbraException.<init> (ZimbraException.java:39)
        at org.openzal.zal.exceptions.NoSuchDomainException.<init> (NoSuchDomainException.java:27)
        at org.openzal.zal.ProvisioningImp.getDomainById (ProvisioningImp.java:675)
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:546)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)


Last progress info:
 --
 Operation log path:                           /opt/zimbra/log/op_ExternalRestore_aeb7cb55-684c-45af-bd9f-8002058f2806.log

**imanudin11** · 09-19-2016, 04:21 AM

Hi Cine and All members,

I've solved my problem

. These are what i do

- Login to Zimbra Admin | Configure | Domains
- Edit all domain and remove the COS name on Default Class of Service

HTH

Originally Posted by imanudin11

Hi Cine and all Members,

I have same problem with restore. The following is my situation :

- Perform backup/export using ZeXtras Migration Tools on Zimbra Single Server
- Retrieve all account and domain from old Zimbra (single server)
- Create domain on new server manually
- Split all account become 2 part on new infrastructure server (multi server with 2 mailboxes server) and inject to the server (manually)
- install ZeXtras Suite on all mailbox server on Zimbra Multi server
- Perform restore from Mailbox 1 and success
- Perform restore from mailbox 2 and failed. I am getting this error from ZxNotifications

Code:

ZeXtras Suite Version: 2.4.0
commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb

Zal Version: 1.11.0
Zal commit: c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
Zimbra version: 8.6.0_GA_1200 20160606111426 20160606-1116 NETWORK(OSE patched)

- exception -
com.zextras.lib.Error.RestoringServerLayoutError: Exception when restoring server layout
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:741)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
Caused by: org.openzal.zal.exceptions.NoSuchDomainException: com.zimbra.common.service.ServiceException: system failure: no such domain 902fa139-456e-4250-a2f9-9da34ef50091
ExceptionId:External Restore:1474238707164:fa380c6471ce1696
Code:service.FAILURE
        at org.openzal.zal.ProvisioningImp.getDomainById (ProvisioningImp.java:675)
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:546)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
Caused by: com.zimbra.common.service.ServiceException: system failure: no such domain 902fa139-456e-4250-a2f9-9da34ef50091
ExceptionId:External Restore:1474238707164:fa380c6471ce1696
Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:260)
        at org.openzal.zal.exceptions.ZimbraException. (ZimbraException.java:39)
        at org.openzal.zal.exceptions.NoSuchDomainException. (NoSuchDomainException.java:27)
        at org.openzal.zal.ProvisioningImp.getDomainById (ProvisioningImp.java:675)
        at com.zextras.backup.ZEBackupServer.restorePostAccount (ZEBackupServer.java:546)
        at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation (ZEExternalRestoreOperation.java:815)
        at com.zextras.op.ZEOperation.exec (ZEOperation.java:757)
        at com.zextras.op.LegacyOperationProxy.exec (LegacyOperationProxy.java:83)
        at com.zextras.op.StatefulOperationImpl.exec (StatefulOperationImpl.java:115)
        at com.zextras.op.OperationStarterActivity.run (OperationStarterActivity.java:45)
        at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)

Is there any missing configuration/step?

**Cine** · 09-19-2016, 09:50 AM

Hello everyone!

Thank you for your reports, I've alerted the Dev Team and they are investigating the issue... I'll report back to you as soon as possible!

Have a nice day,
Cine
the Zextras Team