Restore deleted folder

[dedisoft]

Hi,

Can we restore a manually created folder with the undelete/restore function ?

For example, if we create a folder named "Friends" and deletes it by error, can we restore the folder "Friends" with his content ?

Thanks for your explanation.

Regards,

[Cine]

Hello Dedisoft!

The “Undelete Restore” operation will restore all emails deleted in a specific period of time, but it won’t restore the folder itself - so you’ll need to create it and move the restored items manually...

Have a nice day,
Cine
the ZeXtras Team

[dedisoft]

I'm surprise reading that !

A folder is an item like contact, mail, ....

Why can't we restore a folder with all of his mails ? Is there any possible evolution in the future about this ?

Thanks

Regards,

[d0s0n]

Hi dedisoft,

you are right and like other items, it can be restored with a single CLI command:

$ zxsuite backup getItem 
command getItem requires more parameters

Syntax:
   zxsuite backup getItem {account} {item} [attr1 value1 [attr2 value2...]]

PARAMETER LIST

NAME              TYPE               EXPECTED VALUES            DEFAULT
account(M)        Account Name/ID                               
item(M)           Integer                                       
backup_path(O)    Path                                          /opt/zimbra/backup/zextras
dump_blob(O)      Boolean            true|false                 false
date(O)           Date               dd/mm/yyyy hh:mm:ss|all    last

(M) == mandatory parameter, (O) == optional parameter

Usage example:

zxsuite backup getitem a7300a00-56ec-46c3-9773-c6ef7c4f3636 1
Shows item with id = 1 belonging to account a7300a00-56ec-46c3-9773-c6ef7c4f3636

...but the problem is its content because every item has a different specific history with a realtime backup system, so if you need to restore a complete folder you need to use the Restore On New feature.

Have a nice day.
D0son

[dedisoft]

Hi,

Many thanks for your reply.

The "Restore On New Account" didn't restore any folder...

I absolutly needs to be able to restore a folder. Some of my customers have many folders with hundred of mails. I didn't know which mails is on which folder and they refuse to arrange their mails again.

Have you any idea ?

I don't understand why this is not already the case.

Thanks

[Cine]

Hello dedisoft!

The "Restore on New Account" creates a copy of the mailbox exactly as it was in a specific moment in time, so please make sure to have selected a Restore Date in which the folder was still available.
After doing so, you can export the folder using Zimbra's own "Export" feature and import it on the original mailbox.

Have a nice day,
Cine
the ZeXtras Team