java.lang.NullPointerException during import backup
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Thread: java.lang.NullPointerException during import backup

  1. #1
    Junior Member
    Join Date
    Nov 2015
    Posts
    1

    Question java.lang.NullPointerException during import backup

    Hello!

    I'm trying to do a Zimbra to Zimbra migration with ZxMig + ZeXtras suite.

    My infraestructure is:

    Source:
    VM with Ubuntu Server 12.04
    Zimbra 7.2.0_GA_2669 compilation 20120410002303

    Destination:
    Fisic Server with Ubuntu Server 14.04
    Zimbra 8.6.0_GA_1153 20141215151116 20141215-1518 FOSS

    Initially i tried to import a small domain with 2 accounts (1.5G per account - approx.) and get the error bellow.
    Opened a bug report in bugzilla with #169.

    Please, how can i solve this error?

    Code:
    This is an automated notification from ZxBackup about External Restore.
    
    Operation External Restore failed.
    
    Operation Id: 075098f6-c7cd-4175-9567-deb2ad03391f
    Operation Host: srvzimbra.local.buonny
    
    Operation requested by: admin@srvzimbra.local.buonny
    
    ZeXtras Version: 2.0.4
    ZeXtras commit: c182a914735fdaf1b676fbb67ea142210d38554e
    
    Zal Version: 1.9.1
    Zal commit: c182a914735fdaf1b676fbb67ea142210d38554e
    Zimbra version: 8.6.0_GA_1153 20141215151116 20141215-1518 FOSS
    
    - exception -
    com.zextras.lib.Error.OperationBlockingError: Blocking operation error
            at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation ( ZEExternalRestoreOperation.java:891 )
            at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
            at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:83 )
            at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:70 )
            at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
            at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: java.lang.IllegalStateException: Can't overwrite cause with java.lang.NullPointerException
            at java.lang.Throwable.initCause ( Throwable.java:457 )
            at com.zextras.op.backup.ZEExternalRestoreOperation.restoreItemsFromExternal ( ZEExternalRestoreOperation.java:1075 )
            at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation ( ZEExternalRestoreOperation.java:817 )
            at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
            at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:83 )
            at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:70 )
            at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
            at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: com.zextras.lib.Error.OperationBlockingError: Blocking operation error
            at com.zextras.op.backup.ZEExternalRestoreOperation.restoreItemsFromExternal ( ZEExternalRestoreOperation.java:1074 )
            at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation ( ZEExternalRestoreOperation.java:817 )
            at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
            at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:83 )
            at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:70 )
            at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
            at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: com.zextras.lib.Error.UnknownException: Unknown Exception 
            at com.zextras.op.backup.ZEExternalRestoreOperation.restoreItemsFromExternal ( ZEExternalRestoreOperation.java:1074 )
            at com.zextras.op.backup.ZEExternalRestoreOperation.doOperation ( ZEExternalRestoreOperation.java:817 )
            at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
            at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:83 )
            at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:70 )
            at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
            at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    
    Last progress info:
     -- 
     Operation log path:                           /opt/zimbra/log/zextras_ZxBackup_ExternalRestore_075098f6-c7cd-4175-9567-deb2ad03391f.log
     Warnings/Errors:                              0/0
     Restored Accounts(only attributes):           2/2
     Restored Accounts(common items):              2/2
     Restored Accounts(only shared & datasources): 0/2
     Current Account:                              zatimari.cerutti@buonnysul.com.br
     Restored/Skipped Items:                       2114/2
     Unrestored Items:                             1536

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,360
    Hello monacothi,
    welcome to the forums!

    Could you please send the appropriate mailbox.log and zextras_ZxBackup_ExternalRestore_075098f6-c7cd-4175-9567-deb2ad03391f.log files to community@zextras.com so that we'll be able to fully investigate the issue?
    Please remember to include the URL of this thread in the subject of the email.

    Have a nice day,
    Cine
    the ZeXtras Team

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