com.zextras.lib.Error.BackupTooOldError: Backup too old for Trial Version
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Thread: com.zextras.lib.Error.BackupTooOldError: Backup too old for Trial Version

  1. #1
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    com.zextras.lib.Error.BackupTooOldError: Backup too old for Trial Version

    Hello,

    What means this error and how can I solve it ?

    I took the backup folder ( from a snapshot ) from an existing server to try a restore on a new one with a trial licence of Zextras. The Zextras licence on the first server is valid.

    Thank for your reply.

    Michel

  2. #2
    CTO ZeXtras Employee d0s0n's Avatar
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    Hi Michel and welcome to our forum.

    This is the only limitation of the trial license, as documented on our wiki.

    If you have to restore an old account of your server from an old backup path, you can use the existing licensed server with these simple step:
    • temporary disable the real-time backup
    • temporary change the backup-path to the oldest one
    • do any restore operations (with restore-on-new you can change the account name)
    • re-change the backup-path to the original one
    • re-enable the real-time backup


    ...or if you need to use a different server, maybe to try the disaster recovery procedure, feel free to use the same license file of the existing server.

    Have a nice day
    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  3. #3
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    Thank for your reply Doson,

    It's to try a disaster recovery procedure indeed. I will use the licence of the existing server.

    Meanwhile, I've some trouble to understand what really is the meaning of "you will not be able to import data exported more than 30 days from the current date" because the last smart scan was aged of some hours, no more.

    Best regards.

    Michel

  4. #4
    CTO ZeXtras Employee d0s0n's Avatar
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    Hi Michel,

    you are right, the last smart scan was aged of some hours, but only few items were updated while your backup-path had many items created "more than 30 days from the current date", right?

    D0s0n
    ZeXtras Website # ZeXtras Wiki # ZeXtras Store

    Head of ZeXtras System Administrators

  5. #5
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    Thank you Doson, I understand how it's counted.

    The restore is ongoing with the licence.

    Have a nice day.
    d0s0n likes this.

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