Import isssue
Results 1 to 6 of 6

Thread: Import isssue

  1. #1
    Active Member
    Join Date
    Jan 2015
    Posts
    3

    Import isssue

    Hello. I get a issue.


    Zal Version: 1.5.2
    Zal commit: 5fa7c70acf715a78c825bdac8babbe223627b40b
    Zimbra version: 8.6.0_GA_1153 20141215151155 20141215-1517 FOSS

    - exception -
    com.zextras.lib.Error.OperationBlockingError: Blocking operation error
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:886 )
    at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
    at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
    at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
    at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
    at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: java.lang.IllegalStateException: Can't overwrite cause with java.lang.NullPointerException
    at java.lang.Throwable.initCause ( Throwable.java:457 )
    at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1070 )
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
    at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
    at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
    at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
    at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
    at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: com.zextras.lib.Error.OperationBlockingError: Blocking operation error
    at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1069 )
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
    at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
    at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
    at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
    at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
    at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: com.zextras.lib.Error.UnknownException: Unknown Exception
    at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1069 )
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
    at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
    at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
    at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
    at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
    at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello Hamdam,
    welcome to the forums!

    In order to investigate your case I'd need some more info about your setup, could you please report all the information mentioned in section 3.1 and 3.6 of the "How to report a ZeXtras Suite issue" guide?

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  3. #3
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello hamdam!

    Could you please send me the information I mentioned in my last post so that we'll be able to fully investigate your issue?

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

  4. #4
    Active Member
    Join Date
    Jan 2015
    Posts
    3
    Send you all information. Thanks

  5. #5
    Active Member
    Join Date
    Jan 2015
    Posts
    3
    We can only import 2118 mails from one mailbox.


    ZeXtras Version: 1.10.2
    ZeXtras commit: 5fa7c70acf715a78c825bdac8babbe223627b40b

    Zal Version: 1.5.2
    Zal commit: 5fa7c70acf715a78c825bdac8babbe223627b40b
    Zimbra version: 8.6.0_GA_1153 20141215151110 20141215-1514 FOSS

    - exception -
    com.zextras.lib.Error.OperationBlockingError: Blocking operation error
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:886 )
    at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
    at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
    at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
    at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
    at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: java.lang.IllegalStateException: Can't overwrite cause with java.lang.NullPointerException
    at java.lang.Throwable.initCause ( Throwable.java:457 )
    at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1070 )
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
    at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
    at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
    at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
    at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
    at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: com.zextras.lib.Error.OperationBlockingError: Blocking operation error
    at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1069 )
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
    at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
    at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
    at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
    at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
    at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
    Caused by: com.zextras.lib.Error.UnknownException: Unknown Exception
    at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1069 )
    at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
    at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
    at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
    at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
    at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
    at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )

    Last progress info:
    --
    Operation log path: /opt/zimbra/log/zextras_ZxBackup_ExternalRestore_1fb1f7c2-3759-4c97-bb07-3c5991ce403c.log
    Warnings/Errors: 3/1
    Restored Accounts(only attributes): 1/1
    Restored Accounts(common items): 0/1
    Restored Accounts(only shared & datasources): 0/1

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
    Posts
    2,342
    Hello hamdam!

    I can't find the info you sent, may I ask how you sent those?
    Did you also send the logs mentioned in section 3.6 of the aforementioned guide? If not, please feel free to send those to community@zextras.com or as a reply to the support ticket you opened...

    Have a nice day,
    Cine
    the ZeXtras Team
    IT Support Team Contact Form
    Sales Team Contact Form

    ZeXtras Website
    # ZeXtras Wiki # ZeXtras Store

    Have ZeXtras Suite or ZeXtras Migration Tool been helpful to you?
    Share your experience in the Zimbra Gallery!

    ZeXtras Suite on the Zimbra Gallery
    ZeXtras Migration Tool on the Zimbra Gallery

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •