Import isssue

[hamdam]

Hello. I get a issue.


Zal Version: 1.5.2
Zal commit: 5fa7c70acf715a78c825bdac8babbe223627b40b
Zimbra version: 8.6.0_GA_1153 20141215151155 20141215-1517 FOSS

- exception -
com.zextras.lib.Error.OperationBlockingError: Blocking operation error
at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:886 )
at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
Caused by: java.lang.IllegalStateException: Can't overwrite cause with java.lang.NullPointerException
at java.lang.Throwable.initCause ( Throwable.java:457 )
at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1070 )
at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
Caused by: com.zextras.lib.Error.OperationBlockingError: Blocking operation error
at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1069 )
at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
Caused by: com.zextras.lib.Error.UnknownException: Unknown Exception
at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1069 )
at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )

[Cine]

Hello Hamdam,
welcome to the forums!

In order to investigate your case I'd need some more info about your setup, could you please report all the information mentioned in section 3.1 and 3.6 of the "How to report a ZeXtras Suite issue" guide?

Have a nice day,
Cine
the ZeXtras Team

[Cine]

Hello hamdam!

Could you please send me the information I mentioned in my last post so that we'll be able to fully investigate your issue?

Have a nice day,
Cine
the ZeXtras Team

[hamdam]

Send you all information. Thanks

[hamdam]

We can only import 2118 mails from one mailbox.

ZeXtras Version: 1.10.2
ZeXtras commit: 5fa7c70acf715a78c825bdac8babbe223627b40b

Zal Version: 1.5.2
Zal commit: 5fa7c70acf715a78c825bdac8babbe223627b40b
Zimbra version: 8.6.0_GA_1153 20141215151110 20141215-1514 FOSS

- exception -
com.zextras.lib.Error.OperationBlockingError: Blocking operation error
at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:886 )
at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
Caused by: java.lang.IllegalStateException: Can't overwrite cause with java.lang.NullPointerException
at java.lang.Throwable.initCause ( Throwable.java:457 )
at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1070 )
at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
Caused by: com.zextras.lib.Error.OperationBlockingError: Blocking operation error
at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1069 )
at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )
Caused by: com.zextras.lib.Error.UnknownException: Unknown Exception
at com.zextras.op.backup.ZEExternalRestoreOperation.r estoreItemsFromExternal ( ZEExternalRestoreOperation.java:1069 )
at com.zextras.op.backup.ZEExternalRestoreOperation.d oOperation ( ZEExternalRestoreOperation.java:796 )
at com.zextras.op.ZEOperation.exec ( ZEOperation.java:726 )
at com.zextras.op.LegacyOperationProxy.exec ( LegacyOperationProxy.java:81 )
at com.zextras.op.StatefulOperationImpl.exec ( StatefulOperationImpl.java:69 )
at com.zextras.op.OperationStarterActivity.doActivity ( OperationStarterActivity.java:45 )
at com.zextras.lib.activities.ActivityThread.run ( ActivityThread.java:118 )

Last progress info:
--
Operation log path: /opt/zimbra/log/zextras_ZxBackup_ExternalRestore_1fb1f7c2-3759-4c97-bb07-3c5991ce403c.log
Warnings/Errors: 3/1
Restored Accounts(only attributes): 1/1
Restored Accounts(common items): 0/1
Restored Accounts(only shared & datasources): 0/1

[Cine]

Hello hamdam!

I can't find the info you sent, may I ask how you sent those?
Did you also send the logs mentioned in section 3.6 of the aforementioned guide? If not, please feel free to send those to community@zextras.com or as a reply to the support ticket you opened...

Have a nice day,
Cine
the ZeXtras Team