Javascript error after upgrade 2.0.1

[dherrlitz]

Hello,

after upgrading our installation to 2.0.1 we have problems accessing the admin console. The following message occurs:

JavaScript-Fehler in method ZaController.prototype._setView

The error occurs in different browsers.

Any hint is appreciated.

Thanks!

Danny

[Cine]

Hello Danny!

Did you try clearing both the server's and browser's cache after the update?

Have a nice day,
Cine
the ZeXtras Team

[dherrlitz]

I cleared both caches (browser and server). The server cache was cleared with

zmprove fc zimlet

Internet Explorer is a bit more communicative:

description: Die Eigenschaft "reseller" eines undefinierten oder Nullverweises kann nicht abgerufen werden. number: -2146823281 stack: TypeError: Die Eigenschaft "reseller" eines undefinierten oder Nullverweises kann nicht abgerufen werden. at ZxLicense.prototype.isReseller (https://HOSTNAME:7071/service/zimlet...uage=de:8001:1) at ZxLicense.prototype.getWarningText (https://HOSTNAME:7071/service/zimlet...uage=de:8205:1) at Anonymous function (https://HOSTNAME:7071/service/zimlet...uage=de:9144:1) at Anonymous function (https://HOSTNAME:7071/zimbraAdmin/:1245:1) at Output_XFormItem.prototype.outputHTML (https://HOSTNAME:7071/zimbraAdmin/js...5154717:3545:1) at XForm.prototype.outputItemList (https://HOSTNAME:7071/zimbraAdmin/js...5154717:1868:1) at Group_XFormItem.prototype.outputHTML (https://HOSTNAME:7071/zimbraAdmin/js...5154717:4090:1) at XForm.prototype.outputItemList (https://HOSTNAME:7071/zimbraAdmin/js...5154717:1868:1) at XForm.prototype.outputForm (https://HOSTNAME:7071/zimbraAdmin/js...5154717:1761:1) at XForm.prototype.draw (https://HOSTNAME:7071/zimbraAdmin/js...5154717:1738:1)

Any more hints?



Danny

[Cine]

Hello Danny!

Could you please try with Chrome/Firefox accessing the console in Dev Mode (by adding "?dev=1" at the end of the url, e.g. https://mail.yourdomain.com:7071/?dev=1) and reporting the full error you can find in the browser's Dev Tools/Javascript Console?

Have a nice day,
Cine
the ZeXtras Team

[dherrlitz]

Thanks for Your fast response. After adding ?dev=1 the loading of the admin console hangs on welcome screen. Output of Firefox console:

Diese Website verwendet ein SHA-1-Zertifikat; es wird empfohlen, Zertifikate mit Signaturalgorithmen zu verwenden, die stärkere Hashfunktionen verwenden als SHA-1.[Weitere Informationen] zimbraAdmin
Synchrone XMLHttpRequests am Haupt-Thread sollte nicht mehr verwendet werden, weil es nachteilige Effekte für das Erlebnis der Endbenutzer hat. Für weitere Hilfe siehe http://xhr.spec.whatwg.org/ AjxRpcRequest.js:128:0
"updating element with value: over VALUE" DynSelect_XFormItem.js:455:12
uncaught exception: ZmCsfeException <unbekannt>

Danny

[Cine]

Hello Danny!

The warning you see is not related to the Admin Console, it's just Firefox notifying that it does not support SHA-1 certs anymore... Could you please try again with a recent version of Chrome or with IE10+?

Have a nice day,
Cine
the ZeXtras Team

[dherrlitz]

Hello zextras,

Chrome reports (hostname replaced by me):

AjxRpcRequest.js?v=141215154717:128 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/.
AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 503 (Service Unavailable)loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170

.........

AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 503 (Service Unavailable)loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxRpcRequest.js?v=141215154717:155 POST https://HOSTNAME:7071/service/admin/...eRightsRequest 503 (Service Unavailable)AjxRpcRequest.invoke @ AjxRpcRequest.js?v=141215154717:155AjxRpc.invoke @ AjxRpc.js?v=141215154717:96ZmCsfeCommand.invoke @ ZmCsfeCommand.js?v=141215154717:300ZaRequestMgr.in voke @ ZaRequestMgr.js?v=141215154717:54ZaItem._getEffect iveRights @ ZaItem.js?v=141215154717:437ZaItem.loadEffectiveRi ghts @ ZaItem.js?v=141215154717:379ZaItem.load @ ZaItem.js?v=141215154717:492ZaSettings.initRights @ ZaSettings.js?v=141215154717:71ZaSettings.postInit @ ZaSettings.js?v=141215154717:49AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxRpcRequest.js?v=141215154717:155 POST https://HOSTNAME:7071/service/admin/...eRightsRequest 503 (Service Unavailable)AjxRpcRequest.invoke @ AjxRpcRequest.js?v=141215154717:155AjxRpc.invoke @ AjxRpc.js?v=141215154717:96ZmCsfeCommand.invoke @ ZmCsfeCommand.js?v=141215154717:300ZaRequestMgr.in voke @ ZaRequestMgr.js?v=141215154717:54ZaSettings.initRi ghts @ ZaSettings.js?v=141215154717:104ZaSettings.postIni t @ ZaSettings.js?v=141215154717:49AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
AjxRpcRequest.js?v=141215154717:155 POST https://HOSTNAME:7071/service/admin/...eUICompRequest 503 (Service Unavailable)AjxRpcRequest.invoke @ AjxRpcRequest.js?v=141215154717:155AjxRpc.invoke @ AjxRpc.js?v=141215154717:96ZmCsfeCommand.invoke @ ZmCsfeCommand.js?v=141215154717:300ZaRequestMgr.in voke @ ZaRequestMgr.js?v=141215154717:54ZaSettings.getUIC omponents @ ZaSettings.js?v=141215154717:232ZaSettings.initRig hts @ ZaSettings.js?v=141215154717:110ZaSettings.postIni t @ ZaSettings.js?v=141215154717:49AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
DynSelect_XFormItem.js?v=141215154717:455 updating element with value: over VALUE
AjxRpcRequest.js?v=141215154717:155 POST https://HOSTNAME:7071/service/admin/...ServersRequest 503 (Service Unavailable)AjxRpcRequest.invoke @ AjxRpcRequest.js?v=141215154717:155AjxRpc.invoke @ AjxRpc.js?v=141215154717:96ZmCsfeCommand.invoke @ ZmCsfeCommand.js?v=141215154717:300ZaRequestMgr.in voke @ ZaRequestMgr.js?v=141215154717:54ZaMTA.getAll @ ZaMTA.js?v=141215154717:180ZaApp.getPostQList @ ZaApp.js?v=141215154717:619ZaOverviewPanelControll er._buildNewFolderTree @ ZaOverviewPanelController.js?v=141215154717:288ZaO verviewPanelController._setView @ ZaOverviewPanelController.js?v=141215154717:276ZaO verviewPanelController @ ZaOverviewPanelController.js?v=141215154717:32ZaZi mbraAdmin.getOverviewPanelController @ ZaZimbraAdmin.js?v=141215154717:306ZaZimbraAdmin._ lauchNewApp @ ZaZimbraAdmin.js?v=141215154717:1249ZaSettings.pos tInit @ ZaSettings.js?v=141215154717:57AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
ZaRequestMgr.js?v=141215154717:74 Uncaught ZmCsfeExceptionZaRequestMgr.invoke @ ZaRequestMgr.js?v=141215154717:74ZaMTA.getAll @ ZaMTA.js?v=141215154717:180ZaApp.getPostQList @ ZaApp.js?v=141215154717:619ZaOverviewPanelControll er._buildNewFolderTree @ ZaOverviewPanelController.js?v=141215154717:288ZaO verviewPanelController._setView @ ZaOverviewPanelController.js?v=141215154717:276ZaO verviewPanelController @ ZaOverviewPanelController.js?v=141215154717:32ZaZi mbraAdmin.getOverviewPanelController @ ZaZimbraAdmin.js?v=141215154717:306ZaZimbraAdmin._ lauchNewApp @ ZaZimbraAdmin.js?v=141215154717:1249ZaSettings.pos tInit @ ZaSettings.js?v=141215154717:57AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170

I had to shorten the output.

Perhaps a licence problem?

Danny

[Cine]

Hello Danny!

The amount of "503 (Service Unavailable)" error makes me think about either a proxying error or the DoS Filter kicking in, can you find any lines containing the

DoSFilter:DOS ALERT

string in the zmmailboxd.out file when accessing the Admin Console?

Have a nice day,
Cine
the ZeXtras Team

[dherrlitz]

Hello zextras,

you are right. It was the DoS filter.

Everything is fine now.

Thanks a lot and have a nice day!

Danny!

[Cine]

Hello Danny,

glad this was sorted out!

Have a nice day,
Cine
the ZeXtras Team