Javascript error after upgrade 2.0.1
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Thread: Javascript error after upgrade 2.0.1

  1. 05-11-2015, 09:27 AM #1
    dherrlitz
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    Javascript error after upgrade 2.0.1

    Hello,

    after upgrading our installation to 2.0.1 we have problems accessing the admin console. The following message occurs:

    Code:
    JavaScript-Fehler in method ZaController.prototype._setView
    The error occurs in different browsers.

    Any hint is appreciated.

    Thanks!

    Danny
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  2. 05-11-2015, 09:58 AM #2
    Cine
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    Hello Danny!

    Did you try clearing both the server's and browser's cache after the update?

    Have a nice day,
    Cine
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  3. 05-11-2015, 10:17 AM #3
    dherrlitz
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    I cleared both caches (browser and server). The server cache was cleared with

    zmprove fc zimlet
    Internet Explorer is a bit more communicative:
    description: Die Eigenschaft "reseller" eines undefinierten oder Nullverweises kann nicht abgerufen werden. number: -2146823281 stack: TypeError: Die Eigenschaft "reseller" eines undefinierten oder Nullverweises kann nicht abgerufen werden. at ZxLicense.prototype.isReseller (https://HOSTNAME:7071/service/zimlet...uage=de:8001:1) at ZxLicense.prototype.getWarningText (https://HOSTNAME:7071/service/zimlet...uage=de:8205:1) at Anonymous function (https://HOSTNAME:7071/service/zimlet...uage=de:9144:1) at Anonymous function (https://HOSTNAME:7071/zimbraAdmin/:1245:1) at Output_XFormItem.prototype.outputHTML (https://HOSTNAME:7071/zimbraAdmin/js...5154717:3545:1) at XForm.prototype.outputItemList (https://HOSTNAME:7071/zimbraAdmin/js...5154717:1868:1) at Group_XFormItem.prototype.outputHTML (https://HOSTNAME:7071/zimbraAdmin/js...5154717:4090:1) at XForm.prototype.outputItemList (https://HOSTNAME:7071/zimbraAdmin/js...5154717:1868:1) at XForm.prototype.outputForm (https://HOSTNAME:7071/zimbraAdmin/js...5154717:1761:1) at XForm.prototype.draw (https://HOSTNAME:7071/zimbraAdmin/js...5154717:1738:1)
    Any more hints?



    Danny
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  4. 05-11-2015, 10:19 AM #4
    Cine
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    Hello Danny!

    Could you please try with Chrome/Firefox accessing the console in Dev Mode (by adding "?dev=1" at the end of the url, e.g. https://mail.yourdomain.com:7071/?dev=1) and reporting the full error you can find in the browser's Dev Tools/Javascript Console?

    Have a nice day,
    Cine
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  5. 05-11-2015, 10:30 AM #5
    dherrlitz
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    Thanks for Your fast response. After adding ?dev=1 the loading of the admin console hangs on welcome screen. Output of Firefox console:
    Diese Website verwendet ein SHA-1-Zertifikat; es wird empfohlen, Zertifikate mit Signaturalgorithmen zu verwenden, die stärkere Hashfunktionen verwenden als SHA-1.[Weitere Informationen] zimbraAdmin
    Synchrone XMLHttpRequests am Haupt-Thread sollte nicht mehr verwendet werden, weil es nachteilige Effekte für das Erlebnis der Endbenutzer hat. Für weitere Hilfe siehe http://xhr.spec.whatwg.org/ AjxRpcRequest.js:128:0
    "updating element with value: over VALUE" DynSelect_XFormItem.js:455:12
    uncaught exception: ZmCsfeException <unbekannt>
    Danny
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  6. 05-11-2015, 10:37 AM #6
    Cine
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    Hello Danny!

    The warning you see is not related to the Admin Console, it's just Firefox notifying that it does not support SHA-1 certs anymore... Could you please try again with a recent version of Chrome or with IE10+?

    Have a nice day,
    Cine
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  7. 05-11-2015, 12:01 PM #7
    dherrlitz
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    Hello zextras,

    Chrome reports (hostname replaced by me):
    AjxRpcRequest.js?v=141215154717:128 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/.
    AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 503 (Service Unavailable)loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170

    .........

    AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxInclude.js?v=141215154717:100 GET https://HOSTNAME:7071/service/zimlet...v=141215154717 503 (Service Unavailable)loadNextScript @ AjxInclude.js?v=141215154717:100(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxRpcRequest.js?v=141215154717:155 POST https://HOSTNAME:7071/service/admin/...eRightsRequest 503 (Service Unavailable)AjxRpcRequest.invoke @ AjxRpcRequest.js?v=141215154717:155AjxRpc.invoke @ AjxRpc.js?v=141215154717:96ZmCsfeCommand.invoke @ ZmCsfeCommand.js?v=141215154717:300ZaRequestMgr.in voke @ ZaRequestMgr.js?v=141215154717:54ZaItem._getEffect iveRights @ ZaItem.js?v=141215154717:437ZaItem.loadEffectiveRi ghts @ ZaItem.js?v=141215154717:379ZaItem.load @ ZaItem.js?v=141215154717:492ZaSettings.initRights @ ZaSettings.js?v=141215154717:71ZaSettings.postInit @ ZaSettings.js?v=141215154717:49AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxRpcRequest.js?v=141215154717:155 POST https://HOSTNAME:7071/service/admin/...eRightsRequest 503 (Service Unavailable)AjxRpcRequest.invoke @ AjxRpcRequest.js?v=141215154717:155AjxRpc.invoke @ AjxRpc.js?v=141215154717:96ZmCsfeCommand.invoke @ ZmCsfeCommand.js?v=141215154717:300ZaRequestMgr.in voke @ ZaRequestMgr.js?v=141215154717:54ZaSettings.initRi ghts @ ZaSettings.js?v=141215154717:104ZaSettings.postIni t @ ZaSettings.js?v=141215154717:49AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
    AjxRpcRequest.js?v=141215154717:155 POST https://HOSTNAME:7071/service/admin/...eUICompRequest 503 (Service Unavailable)AjxRpcRequest.invoke @ AjxRpcRequest.js?v=141215154717:155AjxRpc.invoke @ AjxRpc.js?v=141215154717:96ZmCsfeCommand.invoke @ ZmCsfeCommand.js?v=141215154717:300ZaRequestMgr.in voke @ ZaRequestMgr.js?v=141215154717:54ZaSettings.getUIC omponents @ ZaSettings.js?v=141215154717:232ZaSettings.initRig hts @ ZaSettings.js?v=141215154717:110ZaSettings.postIni t @ ZaSettings.js?v=141215154717:49AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
    DynSelect_XFormItem.js?v=141215154717:455 updating element with value: over VALUE
    AjxRpcRequest.js?v=141215154717:155 POST https://HOSTNAME:7071/service/admin/...ServersRequest 503 (Service Unavailable)AjxRpcRequest.invoke @ AjxRpcRequest.js?v=141215154717:155AjxRpc.invoke @ AjxRpc.js?v=141215154717:96ZmCsfeCommand.invoke @ ZmCsfeCommand.js?v=141215154717:300ZaRequestMgr.in voke @ ZaRequestMgr.js?v=141215154717:54ZaMTA.getAll @ ZaMTA.js?v=141215154717:180ZaApp.getPostQList @ ZaApp.js?v=141215154717:619ZaOverviewPanelControll er._buildNewFolderTree @ ZaOverviewPanelController.js?v=141215154717:288ZaO verviewPanelController._setView @ ZaOverviewPanelController.js?v=141215154717:276ZaO verviewPanelController @ ZaOverviewPanelController.js?v=141215154717:32ZaZi mbraAdmin.getOverviewPanelController @ ZaZimbraAdmin.js?v=141215154717:306ZaZimbraAdmin._ lauchNewApp @ ZaZimbraAdmin.js?v=141215154717:1249ZaSettings.pos tInit @ ZaSettings.js?v=141215154717:57AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
    ZaRequestMgr.js?v=141215154717:74 Uncaught ZmCsfeExceptionZaRequestMgr.invoke @ ZaRequestMgr.js?v=141215154717:74ZaMTA.getAll @ ZaMTA.js?v=141215154717:180ZaApp.getPostQList @ ZaApp.js?v=141215154717:619ZaOverviewPanelControll er._buildNewFolderTree @ ZaOverviewPanelController.js?v=141215154717:288ZaO verviewPanelController._setView @ ZaOverviewPanelController.js?v=141215154717:276ZaO verviewPanelController @ ZaOverviewPanelController.js?v=141215154717:32ZaZi mbraAdmin.getOverviewPanelController @ ZaZimbraAdmin.js?v=141215154717:306ZaZimbraAdmin._ lauchNewApp @ ZaZimbraAdmin.js?v=141215154717:1249ZaSettings.pos tInit @ ZaSettings.js?v=141215154717:57AjxCallback.run @ AjxCallback.js?v=141215154717:93loadNextScript @ AjxInclude.js?v=141215154717:106(anonymous function) @ AjxCallback.js?v=141215154717:170
    I had to shorten the output.

    Perhaps a licence problem?

    Danny
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  8. 05-11-2015, 01:30 PM #8
    Cine
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    Hello Danny!

    The amount of "503 (Service Unavailable)" error makes me think about either a proxying error or the DoS Filter kicking in, can you find any lines containing the
    Code:
    DoSFilter:DOS ALERT
    string in the zmmailboxd.out file when accessing the Admin Console?

    Have a nice day,
    Cine
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  9. 05-11-2015, 01:51 PM #9
    dherrlitz
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    Hello zextras,

    you are right. It was the DoS filter.

    Everything is fine now.

    Thanks a lot and have a nice day!

    Danny!
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  10. 05-11-2015, 01:55 PM #10
    Cine
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    Hello Danny,

    glad this was sorted out!

    Have a nice day,
    Cine
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