How To Enable View Mail by console
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Thread: How To Enable View Mail by console

  1. #1
    Junior Member
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    Jan 2015
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    How To Enable View Mail by console

    Hi
    Now I have Zimbra 7.2.2 zcs for Centos 5.5 64 bits, my problem is that when I enter to zimbra in web I haven't the option "view mail", but I need that option to manage the users.
    Thanks to aswer me.
    PSD: I enter to my new work last Monday.

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Apr 2011
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    Hello cmacassi,
    welcome to the forums!

    Is the account you are accessing the Zimbra Administration Console with a Global Admin or a Delegated one?

    Have a nice day,
    Cine
    the ZeXtras Team
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  3. #3
    Junior Member
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    Jan 2015
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    Hi Cine
    Actually, I tried both of accounts admin@.... and other global admin.
    The problem is that in the console doesn't have all the options, for example: I can't see the option to see the rights of the admin. By this way I can't do nothing.
    On the other hand I tried to enable view mail option by commands. I used the below commands
    First I enter to zimbra:
    #su - zimbra
    Then the next lines
    #zmprov ma user@domain.com zimbraIsDelegatedAdminAccount TRUE zimbraAdminConsoleUIComponents cartBlancheUI
    #zmprov grr global usr user@domain.com +adminConsoleRights
    In this line I'm not sure to replace "-" to "+" to enable the option of view mail
    #zmprov grr global usr user@domain.com -adminLoginAs
    The firs line works fine, but when I put the second and third line show me a message that says that right must be graanted by a delegated admin and I don't know to what refers that messages.
    Thanks for your help
    Have a nice day too.

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
    Join Date
    Apr 2011
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    2,342
    Hello cmacassi!

    Are you running Zimbra Open Source Edition? I remember the "View Mail" feature not to be available on some OSE releases, but installing ZeXtras Suite will add a customized "View Mail" button if this is the case (no need for a license, it's one of the free features along with the ZeXtras Chat Module).

    Have a nice day,
    Cine
    the ZeXtras Team
    Last edited by Cine; 01-07-2015 at 01:15 PM.
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