One account but multiple signatures
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Thread: One account but multiple signatures

  1. #1
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    One account but multiple signatures

    Hi all, i need to configure a zimbra 8.0.7 server with only one account, "info@...", users use it in a shared envirement and put our personal signature when send a message, there is a way to put the respective users signature automatically? the drop down method selection for every message is excluded

    Thanks!

  2. #2
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello blissard!

    In Zimbra, signatures are an account property and thus must be set up on all accounts the "info@" mailbox is shared to.
    If you need for multiple users to send as "info@" you'll need to:

    - Allow all needed users to "Send As" info@ (ZeXtras Suite comes in help with the "Delegated Authority Settings" free feature - otherwise you'd need to do this via Zimbra CLI)
    - Add a new "Persona" to each user (in the ZWC: Preferences -> Accounts -> Add Persona).
    - Create the appropriate signature on each user and set it up so that it'll be used as the default signature for the "info@" persona.


    Once all steps are cleared, authorized users will be able to choose the sender of any email through a drop-down menu in the compose window.


    Have a nice day,
    Cine
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  3. #3
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    My problem is that, user don't like to have to choose every time the email sender trought the menu, i can use the multiple persona directly on "info" account for that.

    Anyway i try to do that, but with delegated account i also need to share the info mailbox?and the email sended by user i also visible in the "info" send folder?

  4. #4
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Blissard!

    You can automate the use of the persona in the settings, making it the default address to be used when replying to emails sent to a specific address or when replying to emails contained in a specific folder.

    You don't need to share the "info@" mailbox for delegation rights, but doing so allows to automate the persona as mentioned above. The "Sent" folder management can be done by setting up an Outgoing Filter that will move any item from the "info@" address to the info@ sent.

    Have a nice day,
    Cine
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  5. #5
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    Seems works!
    Thanks Cine!

  6. #6
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by blissard View Post
    Seems works!
    Thanks Cine!
    You're welcome!


    Have a nice day,
    Cine
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  7. #7
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    Sorry Cine, another question, how to use the shared address book?
    I have selected the use shared contact for auto complete option but the contact of the shared account did not show...?

  8. #8
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Quote Originally Posted by blissard View Post
    Sorry Cine, another question, how to use the shared address book?
    I have selected the use shared contact for auto complete option but the contact of the shared account did not show...?
    Hello Blissard!

    By chance, did you share the root of the "info@" folder?
    If so, you can fix the autocomplete behaviour by explicitly creating a mountpoint for the shared Address Book: you can do so in multiple ways, but I suggest to use either the "Find Shares" feature in the Address Book view of the grantee or the `zmprov createMountpoint` command (if you need to do this on multiple users the latter can be easily scripted).

    Have a nice day,
    Cine
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  9. #9
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    Yes i did, and you are right using find share the autocomplete works!
    I need to share both address book, contact and emailed contact, and i cannot delete the previously created address book share ( using the root way ) right?

  10. #10
    ZeXtras Community Manager ZeXtras Employee Cine's Avatar
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    Hello Blissard!

    You are correct: the "Address Book" folder mounted via root share cannot be deleted (you'll get an "Immutable Object" error).


    Have a nice day,
    Cine
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